Keithia Partee
Cordova
Summary
Highly motivated and skilled individual with a proven history of superior performance at individual, team, and organizational levels. Demonstrates strong leadership skills while effectively multitasking and prioritizing workloads to ensure the vision of the company. Detail-oriented professional seeking to leverage current skills and abilities while actively seeking opportunities for career advancement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baptist
Germantown
11.2024 - Current
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Performed venipuncture and other blood collection procedures according to established standards.
Lead Medical Assistant
St. Francis Medical Partners
Germantown
12.2021 - 11.2024
- Answered phones, scheduled appointments, greeted patients and verified insurance.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Supervised, trained and coached team of medical assistants.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician.
- Coordinated with vendors and processed invoices from vendors for office supplies and equipment maintenance.
- Assisted with payroll by maintaining accurate records of employee time cards and attendance records.
- Review of daily collections for monthly deposits and payouts.
- Lab duties including but not limited to phlebotomy and aliquoting of samples.
Mail Handler
United States Postal Service
Memphis
12.2020 - 02.2023
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
Donor Center Supervisor
Tennessee Blood Services
Memphis
04.2009 - 08.2018
- Demonstrated expertise in phlebotomy, specimen collection, finger sticks, and basic laboratory testing procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Interviewed and trained new phlebotomists and current office personnel on policies and procedures.
- Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
- Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration.
- Centrifuged and aliquoted blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Assisted with payment processing, invoicing and collections tasks.
- Kept accounts receivable tracking database current with up-to-date client information and collections.
- Generated monthly reports of invoice processing activities for management review.
Education
Medical Assistant Program -
Concorde Career College
Memphis, TN02.2020
Bachelor’s Degree - Professional Studies
University of Memphis
Memphis, TNSkills
- EMR / EHR
- Medical record management
- Quality assurance
- Client communication
- Patient communication
- Team leadership
- Customer service
- Computer proficiency
Certification
- CMA - Certified Medical Assistant, NAHP
Timeline
Certified Medical Assistant
Baptist
11.2024 - Current
Lead Medical Assistant
St. Francis Medical Partners
12.2021 - 11.2024
Mail Handler
United States Postal Service
12.2020 - 02.2023
Donor Center Supervisor
Tennessee Blood Services
04.2009 - 08.2018
Medical Assistant Program -
Concorde Career College
Bachelor’s Degree - Professional Studies
University of Memphis