Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Kellie Canfield

Nashville

Summary

Reliable School Bus Driver operates and safely drives school buses in all weather, road and traffic conditions. Transport passengers to school or special events while complying with traffic rules, regulations and laws. Possesses valid driver's license with appropriate designation required to operate district vehicles.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Dispatch Lead/Customer Service Representative

METRO WATER SERVICES
Nashville
03.2014 - Current
  • Maintained accurate records of all assigned jobs and tracked progress of each job.
  • Responded promptly to emergency calls, ensuring that the appropriate personnel were dispatched quickly and efficiently.
  • Created policies and procedures related to dispatching operations.
  • Provided guidance and support to team members when needed.
  • Implemented quality control measures for monitoring accuracy of dispatch processes.
  • Provided training and guidance to new hires on dispatch procedures.
  • Investigated any customer concerns or complaints related to dispatch services.
  • Resolve customer inquiries and account issues.
  • Collaborate with teams to streamline processes.
  • Utilize computer systems for account tracking.

School Bus Driver

MNPS
Nashville
01.2000 - 03.2014
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured safety of students by following all traffic laws and regulations.
  • Assisted with loading and unloading of passengers as needed.
  • Ensured compliance with state and federal transportation regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
  • Managed time efficiently so that routes are completed within allotted timespan.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Obeyed DOT rules and regulations and local laws to maximize safety.

Education

GED -

PEARL COHN ADULT LEARNING CENTER
Nashville, TN
06.1996

Skills

  • Emergency response and first aid
  • Team leadership and management
  • Record keeping and activity logging
  • Customer service excellence
  • Safe driving practices and traffic laws adherence
  • Safety protocols and safety focus
  • Student transportation

References

  • Lisa Earls, (615) 123-4567
  • Donna Lewis, (615) 123-4567

Certification

CDL CLASS B LICENSE

P/S ENDORSEMENTS

Timeline

Dispatch Lead/Customer Service Representative

METRO WATER SERVICES
03.2014 - Current

School Bus Driver

MNPS
01.2000 - 03.2014

GED -

PEARL COHN ADULT LEARNING CENTER

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Kellie Canfield