Kellie Thomas
Memphis
Summary
Proven track record of enhancing client satisfaction and streamlining inventory processes at XPO Logistics. Demonstrates exceptional attention to detail and strong work ethic, leading to significant improvements in order fulfillment accuracy. Skilled in customer service and adept at using barcode scanning technology, ensuring high-quality team collaboration and efficiency.
Overview
8
8
years of professional experience
Work History
Tasker
Dhl/Barrett
11.2024 - Current
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Receiving Clerk
Job&Talant/Hino
08.2023 - 10.2024
- Double-checked cargo inventories and documentation for accuracy.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Regularly reviewed invoices and double-checked orders.
Material Handler
Crown Staffing Solutions/Hollingsworth
02.2022 - 08.2023
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Drove forklifts, pallet jacks and other equipment to move materials.
Picker Packer
Dhl/Nike
10.2022 - 01.2023
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Picked and packed order items.
- Pulled orders quickly to maintain demanding productivity goals.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Inventory Specialist
XPO Logistics
09.2016 - 07.2018
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Education
No Degree - Certified Medical Billing & Coding
Kaplan College
Merrillville, IN07-2007
Skills
- Strong work ethic
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Dedicated team player
Timeline
Tasker
Dhl/Barrett
11.2024 - Current
Receiving Clerk
Job&Talant/Hino
08.2023 - 10.2024
Picker Packer
Dhl/Nike
10.2022 - 01.2023
Material Handler
Crown Staffing Solutions/Hollingsworth
02.2022 - 08.2023
Inventory Specialist
XPO Logistics
09.2016 - 07.2018
No Degree - Certified Medical Billing & Coding
Kaplan College
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