Kellie White
Knoxville
Summary
Dynamic leader and skilled communicator with a proven track record in small business operations and customer relations. At Imagine That Tattoos, spearheaded initiatives that significantly enhanced client engagement and streamlined business processes. Expert in staff hiring and development, ensuring top-notch team performance. Demonstrated excellence in business administration and relationship building, fostering community engagement and repeat business.
Overview
19
19
years of professional experience
Work History
Owner, Artist
Imagine That Tattoos
06.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Library Assistant
Knox County School System
01.2006 - 05.2012
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Monitored library environments to maintain safe, hazard-free settings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Helped children select appropriate reading level library books.
- Gained strong understanding of various methods for cataloging books and other materials.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
Education
High School Diploma -
University of Tennessee
Knoxville, TNSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business development
- Staff hiring
- Business administration
- Employee development
- Cash flow optimization
- Social media control
- Client engagement optimization
- Hiring and staffing
Timeline
Owner, Artist
Imagine That Tattoos
06.2012 - Current
Library Assistant
Knox County School System
01.2006 - 05.2012
High School Diploma -
University of Tennessee
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