KELLISHA MYRICKS
Chattanooga
Summary
Skilled Healthcare professional and Certified Billing and Coding Specialist with expertise in patient scheduling, claims processing, insurance verification, and revenue cycle support. Enhances billing accuracy and reduces claim denials through effective coordination and documentation. Supports efficient healthcare operations within a billing or revenue cycle team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Chattanooga Heart Institute
Chattanooga
04.2025 - Current
- Coordinated and managed patient appointments to optimize scheduling efficiency in high-volume cardiology practice
- Collaborate with providers and clinical staff to ensure timely chart completion and workflow efficiency
- Perform schedule audits and quality checks to ensure clinic compliance with performance metrics
- Verified patient insurance eligibility and benefits to enhance billing accuracy and minimize claim denials
- Maintain accurate patient records and ensure proper documentation within the EHR system
Medical Billing & Coding Extern
Cempa Community Care
Chattanooga
02.2025 - 04.2025
- Processed medical claims using ICD-10, CPT, and HCPCS coding systems
- Reviewed claims for accuracy, corrected errors, and submitted claims, ensuring timely reimbursement
- Conducted denial follow-up and researched insurance claims to effectively resolve billing issues
- Assisted with payment posting and collections, facilitating efficient insurance follow-up activities
- Maintained accurate billing records and ensured compliance with healthcare regulations
Assembly Line Worker
Plastic Omnium
Chattanooga
09.2021 - 01.2025
- Followed strict quality control standards, significantly reducing product defects
- Consistently met daily production goals and performance metrics
- Maintained production efficiency by adhering to established protocols in fast-paced manufacturing environment
- Collaborated with team members to sustain optimal workflow and enhance overall productivity
Medical Clinical Assistant Extern
CHI Memorial
Chattanooga
01.2024 - 03.2024
- Assisted providers during exams and procedures, ensuring accurate and timely documentation for improved patient records
- Coordinated follow-ups, referrals, and prescription requests to streamline patient care and support continuity of treatment
- Documented patient encounters, vital signs, and medical histories in EMR systems
- Educated patients on treatment plans and post-care instructions to enhance understanding and adherence to medical advice
- Maintained confidentiality and compliance with healthcare standards
City Carrier
United States Postal Service
Chattanooga
10.2016 - 06.2021
- Delivered mail and packages on time, enhancing reliability across assigned routes
- Provided excellent customer service, fostering strong community relationships
- Followed safety protocols with a record of zero driving incidents
- Assisted team members in meeting delivery schedules for consistent mail service
Education
Associate Degree - Healthcare Information Technology
Miller-Motte College
Chattanooga, TN07-2025
Diploma - Medical Billing and Coding
Miller-Motte College
Chattanooga, TN07-2025
Diploma - Medical Clinical Assisting
Miller-Motte College
Chattanooga, TN03-2024
High School Diploma -
Ooltewah High School
Ooltewah, TN05-2012
Skills
- Patient Scheduling
- Appointment Management
- Appointment scheduling
- Electronic records
- Medical coding
- Data Entry
- Microsoft Office (Word, Excel)
- Time Management
- Team Collaboration
- Conflict Resolution
- Customer Service
Certification
- NHA Certified Billing and Coding Specialist (CBCS), 2026
- CPR/BLS Certification, 2024
Timeline
Scheduling Coordinator
Chattanooga Heart Institute
04.2025 - Current
Medical Billing & Coding Extern
Cempa Community Care
02.2025 - 04.2025
Medical Clinical Assistant Extern
CHI Memorial
01.2024 - 03.2024
Assembly Line Worker
Plastic Omnium
09.2021 - 01.2025
City Carrier
United States Postal Service
10.2016 - 06.2021
Associate Degree - Healthcare Information Technology
Miller-Motte College
Diploma - Medical Billing and Coding
Miller-Motte College
Diploma - Medical Clinical Assisting
Miller-Motte College
High School Diploma -
Ooltewah High School