Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Ferguson

Selmer

Summary

I am seeking a position of responsibility that utilizing my vast work experience that offers growth potential, career opportunities, and a challenge. Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.

Overview

23
23
years of professional experience

Work History

Paraprofessional

McNairy County Board of Education
07.2023 - Current
  • Support students with special needs in daily classroom activities and learning tasks.
  • Collaborate with teachers to utilize individualized education plans for students.
  • Provide one-on-one support during lessons to ensure comprehension and participation.
  • Adapt instructional materials to accommodate diverse learning styles and abilities.
  • Maintain positive attitude and affirmatively communicated with each student.
  • Offer student support through special accommodations, extra assistance, and assessments.
  • Participate in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.

Social Media Manager

New U Nutrition, 2 Cool Nutriton
03.2023 - Current
  • Create marketing campaigns that integrate social media efforts with overall branding initiatives.
  • Develop and execute comprehensive social media strategies to enhance brand presence across multiple platforms.
  • Analyze engagement metrics to refine content and improve audience targeting for increased interaction.
  • Content creation, community management, and analytics interpretation.
  • Produce visually compelling graphics that aligned with campaign objectives and brand identity.
  • Manage multiple social media platforms, ensuring a consistent brand voice and message.
  • Supervisor: Jennifer Cooley

Online Boutique Owner

Charming Creek Boutique
10.2017 - Current
  • Develop and implement effective online marketing strategies to increase brand visibility.
  • Manage inventory systems ensuring timely stock replenishment and product availability.
  • Cultivate relationships with suppliers to negotiate favorable terms and pricing structures.
  • Analyze customer feedback to refine product offerings and enhance user experience.
  • Analyze customer feedback to refine product offerings and enhance user experience.
  • Oversee website operations, optimizing layout for improved user engagement and sales conversion.
  • Lead promotional campaigns across social media platforms, boosting customer acquisition efforts.
  • Evaluate sales data to identify trends, informing strategic decision-making for product launches.
  • Manage the day-to-day financials of the online boutique, including budgeting, expense tracking, and revenue projections.
  • Grow social media following through consistent posting of engaging content, resulting in increased brand visibility and customer engagement.
  • Supervisor: Self

Boutique Owner, Store Manager

Faded Charm Boutique and Tanning
11.2014 - 10.2017
  • Created and implemented marketing plans and effective store strategies to improve sales.
  • Created store presentations, ideas, and concepts to successfully promote store merchandise.
  • Provided outstanding customer service and continually train staff.
  • Worked with sales representatives for wholesale merchandise and advertising on a regular basis.
  • Responsible for the hiring, firing, and management, including scheduling and payroll, of 5 employees.
  • Effectively managed all merchandise including buying, receiving, maintaining POS system, and completing inventories.
  • Created and/or approved visual store displays, prints, and multimedia advertising campaigns and develop new marketing strategies to widen customer reach.
  • Managed all daily store operation.
  • Managed inventory systems to optimize stock levels and reduce waste.
  • Developed and executed marketing strategies to enhance brand visibility and drive customer engagement.
  • Supervisor: Self

Patient Services Coordinator

Comprehensive Pain Specialist
10.2013 - 09.2016
  • Scheduled and verified patient appointments, and gave routine instructions in preparation of the patients visit.
  • Maintained provider’s schedules.
  • Answered the telephones, screened, directed, and took messages when appropriate being conscious of HIPAA Privacy and Security in performing these tasks.
  • Greeted patients and obtained general information from the patient.
  • Filed test results, prescriptions, and any other miscellaneous information in patient files on a regular basis.
  • Scheduled specialist to specialist referrals.
  • Collected appropriate fees from patients, such as co-pays and self-pay fees. Notified the patient of balances on their accounts and offered to take payments.
  • Maintained strict confidentiality at all times regarding patient information.
  • Verified insurance eligibility.
  • Scheduled in office EMG and procedure appointments.
  • Obtained prior authorizations for MRI, CT requested by providers.
  • Sent office notes to referring providers.
  • Supervisor: Mr. Ross Watson

Admission Clerk, ER Clerk, Pre-Registration Clerk

Hardin Medical Center
11.2011 - 10.2013
  • In charge of pre-registration of all MRIs, CTs, Sleep Studies, and Nuclear Stress Test.
  • Print daily schedules for MRI, CT, Sleep Studies, and Nuclear Stress Test.
  • In charge of Calculating and Requesting upfront payment from patients for services.
  • Use online tools to verify insurance and perform insurance data entry.
  • Work in all areas of the Admissions Department as needed.
  • Schedule appointments for Sleep Studies, Radiology and Respiratory Departments.
  • Get Medicare important messages signed and put on inpatient charts.
  • Ensure all papers are properly filled out and scanned into accounts.
  • Direct contact with doctor’s office to obtain patients orders and authorization for test.
  • Fax and scan important patient documents.
  • Enter and verify all patient demographics and billing information.
  • Comply with all HIPPA guidelines.
  • Supervisor: Ms. Rose Humphrey

Mail Clerk

Quebecor
08.2007 - 03.2008
  • Sort, Collate, and distribute mail.
  • Receive outgoing mail and apply correct postage.
  • Arrange for pickup of outgoing mail.
  • Weigh mail to determine correct postage.
  • Ensure office is adequately stocked with mail supplies.
  • Supervisor: Mr. Antowyn Murphy

Quality Control Analyst

Capro, Inc.
06.2002 - 07.2006
  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare then to established specifications and control limits.
  • Make recommendations on appropriateness of data for release.
  • Perform visual inspections of finished products.
  • Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
  • Calibrate, Validate, and maintain laboratory equipment.
  • Participate in out-of-specification and failure investigations and recommend corrective submissions.
  • Supply quality control data necessary for regulatory submissions.
  • Receive and inspect raw materials.
  • Investigate and report questionable test results.
  • Supervisor: Ms. Kathie Allison

Education

Prerequisites For General Studies

Jackson State Community College
Savannah
12-2019

Certificate - Certified Pharmacy Technician

University of Tennessee At Martin
Jackson
12.2011

Certificate - Certified Nursing Assistant

Northeast Mississippi Community College
Booneville
12.2008

GED -

McNairy County Adult Education Center
Selmer
11-2001

Bachelor of Science - Interdisciplinary Studies

University of Tennessee At Martin
Martin, TN
12-2026

Skills

  • Behavior management
  • Classroom support
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Special education support
  • Teacher support

Timeline

Paraprofessional

McNairy County Board of Education
07.2023 - Current

Social Media Manager

New U Nutrition, 2 Cool Nutriton
03.2023 - Current

Online Boutique Owner

Charming Creek Boutique
10.2017 - Current

Boutique Owner, Store Manager

Faded Charm Boutique and Tanning
11.2014 - 10.2017

Patient Services Coordinator

Comprehensive Pain Specialist
10.2013 - 09.2016

Admission Clerk, ER Clerk, Pre-Registration Clerk

Hardin Medical Center
11.2011 - 10.2013

Mail Clerk

Quebecor
08.2007 - 03.2008

Quality Control Analyst

Capro, Inc.
06.2002 - 07.2006

Prerequisites For General Studies

Jackson State Community College

Certificate - Certified Pharmacy Technician

University of Tennessee At Martin

Certificate - Certified Nursing Assistant

Northeast Mississippi Community College

GED -

McNairy County Adult Education Center

Bachelor of Science - Interdisciplinary Studies

University of Tennessee At Martin

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Kelly Ferguson