Kelly Henrich
Chattanooga
Summary
Dynamic sales professional with a proven track record at Southern Surgical Arts, achieving a 40% increase in sales. Expert in closing deals and fostering customer relationships, leveraging strong organizational skills to manage multiple priorities. Adept at conflict resolution and team collaboration, driving results through strategic communication and effective follow-ups.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Closer
Southern Surgical Arts
08.2022 - Current
- Quoted cosmetic surgical plans and presented to patients for informed decision-making.
- Utilized interpersonal skills to effectively communicate and close sales.
- Conducted multiple follow-ups with patients to ensure closure on sales.
- Managed schedules for multiple surgeons with strong organizational skills.
- Achieved 40% year-to-date increase in sales from 2024 to 2025.
- Secured 20% year-end sales growth from 2023 to 2024.
National Sales Manager
Assemblers, Inc
05.2022 - 08.2022
- Onboarded new contracts for commercial and residential sectors nationwide.
- Collaborated with client's executive staff to define SLAs, SOWs, MSAs, and KPIs.
- Communicated client expectations for order entry, volume, and billing to internal management and field leadership.
- Trained account representatives on managing order flow efficiently.
Account Representative
Assemblers, Inc.
06.2013 - 05.2022
- Provided organizational support to President for strategic initiatives.
- Developed data analytical intelligence for National Field Support Center.
- Conducted outreach to key accounts to identify service needs.
- Cultivated relationships with accounts to enhance service offerings.
Student/Intern
Alternative Visions Hair Academy/Hair Benders International
Chattanooga
08.2011 - 06.2013
- Achieved cosmetology certification from Alternative Visions Hair Academy.
- Completed internship at renowned Hair Benders salon after graduation.
Business Manager
Clinique Cosmetics
Chattanooga
06.2007 - 07.2011
- Managed 12 Clinique Advisors to achieve business objectives and maintain counter schematics.
- Developed hourly, weekly, and monthly sales goals to support bonus initiatives.
- Oversaw inventory levels to optimize product availability for client consultations.
- Conducted training sessions on product knowledge for enhanced client engagement.
- Executed bonus events to drive sales performance and customer loyalty.
Cheerleader
Atlanta Falcons
04.2003 - 05.2007
- Engaged in philanthropic activities throughout Atlanta community.
- Represented Atlanta Falcons and sponsors at various public events.
Account Manager
Gold Bond Inc
Chattanooga
02.2006 - 02.2007
- Contacted over 1,000 key distributors monthly across five states.
- Developed strategies to enhance performance through ongoing analysis of sales goals.
- Implemented corporate and individual special event programs to boost engagement.
- Proactively initiated, qualified, proposed, negotiated, and closed new business opportunities.
- Presented products and services at trade shows and conferences to increase visibility.
Education
Certification - Cosmetology
Alternative Visions Hair Academy
Chattanooga, TN06.2013
Bachelor of Science (BS) - Marketing
The University of Tennessee At Chattanooga
Chattanooga, TN01.2001
High School Diploma -
Hixson High School
Hixson, TN03-1995
Skills
- Sales closing
- Customer relationship management
- Conflict resolution
- Time management
- Team collaboration
- Organizational skills
Certification
Cosmetology
Timeline
Closer
Southern Surgical Arts
08.2022 - Current
National Sales Manager
Assemblers, Inc
05.2022 - 08.2022
Account Representative
Assemblers, Inc.
06.2013 - 05.2022
Student/Intern
Alternative Visions Hair Academy/Hair Benders International
08.2011 - 06.2013
Business Manager
Clinique Cosmetics
06.2007 - 07.2011
Account Manager
Gold Bond Inc
02.2006 - 02.2007
Cheerleader
Atlanta Falcons
04.2003 - 05.2007
Certification - Cosmetology
Alternative Visions Hair Academy
Bachelor of Science (BS) - Marketing
The University of Tennessee At Chattanooga
High School Diploma -
Hixson High School
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