Kelly Pilkington
Graysville
Summary
District Supervisor/EMS Lieutenant with extensive experience in emergency medical services operations and staff development. Skilled in incident management, patient triage, and delivering advanced cardiac care. Strong leadership in optimizing response times, ensuring high-quality patient care, and enhancing community health through public education and mentoring junior staff.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Supervisor/EMS Lieutenant
Hamilton County EMS
02.2021 - Current
- Under general supervision, performs various supervisory tasks associated with the day-to-day operation of an assigned district responsible for providing emergency medical services.
- Coordinates on-scene medical care and serves as senior EMS representative during the absence of administrative personnel.
- Evaluate EMT and Paramedic performance regularly through providing constructive feedback for continuous improvement.
- Developed effective incident debriefing processes that facilitated learning from past experiences an improved future responses.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff for continued compliance with associated regulations.
- Ensured high-quality patient care through attending regular QA meetings and addressing areas of improvement with staff.
- Coordinated with dispatch centers to optimize call prioritization, improving overall response time and resource allocation.
Senior Paramedic/Field Training Officer
Hamilton County EMS
08.2018 - Current
- Delivered high-quality pre-hospital care, effectively assessing, diagnosing, and treating patients in emergent situations.
- Enhanced community health by participating in public education events on topics such as CPR, first aid, and injury prevention.
- Mentored junior paramedics, sharing clinical knowledge and best practices to ensure their professional growth and development.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Transferred patients safely and securely to medical facilities for continued care.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Paramedic
Hamilton County EMS
11.2014 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
EMT-IV
Hamilton County EMS
03.2010 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Education
Paramedic Certificate of Course Completion - Emergency Medicine
Chattanooga State Community College
Chattanooga, TNHigh School Diploma -
Gloucester High School
Gloucester, VA06-2003
Skills
- Operations Management
- Staff Development
- Organizational Skills
- Reliability
- Staffing and scheduling
- Employee Engagement
- Emergency Response Procedures
- Problem-Solving
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Problem-solving abilities
Accomplishments
- Supervised team of 12 staff members.
- Achieved QA Medical Call of the Year in 2012.
- Achieved Paramedic of the Year in 2017.
- Achieved QA Trauma Call of the Year in 2017.
Certification
- BLS Instructor
- ITLS Instructor
- PALS
- ACLS
- EVOC
- ICS-100
- ICS-200
- ICS-300
- ICS-700
- ICS-800
Timeline
District Supervisor/EMS Lieutenant
Hamilton County EMS
02.2021 - Current
Senior Paramedic/Field Training Officer
Hamilton County EMS
08.2018 - Current
Paramedic
Hamilton County EMS
11.2014 - Current
EMT-IV
Hamilton County EMS
03.2010 - Current
- BLS Instructor
- ITLS Instructor
- PALS
- ACLS
- EVOC
- ICS-100
- ICS-200
- ICS-300
- ICS-700
- ICS-800
Paramedic Certificate of Course Completion - Emergency Medicine
Chattanooga State Community College
High School Diploma -
Gloucester High School
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