Kelly Lynn Wheeler
Murfreesboro
Summary
Passionate, high-energy, adaptable, and multifaceted leader with extensive experience in leading supply chain waste management and global compliance team. Demonstrated success in waste minimization and cost mitigation strategy through continuous improvement by leading waste stream assessment and developing operational and transportation efficiency that adhere to all regulatory, DOT, and OSHA requirements. Highly skilled in building strong relationships at all levels and dedicated to mentoring peers to help them achieve their full potential.
Overview
24
24
years of professional experience
Work History
Manager, Global Procurement and Sales
Asurion
04.2018 - 09.2023
- Managed team and process that delivered over $100M annual sales last year.
- Developed operational procedures that maximized department capabilities and efficiency.
- Developed team communications and information for Monthly Business Review meetings.
- Resolved problems, improved operations and provided exceptional client support for new client launches.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Established clear lines of communication between business and clients.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Improved marketing to attract new customers and promote business.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Senior Procurement Analyst
Asurion
02.2015 - 04.2018
- Managed three repair vendors and was able to decrease backorders by 10%.
- Negotiated $30M in repair cost
- Provided monthly updates and reports detailing supplier production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Worked with operation team and business leaders to understand supply needs and bring levels within desired tolerances.
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
Procurement Analyst
Asurion
02.2010 - 02.2015
- Researched new vendors and partners to obtain most cost effective pricing for goods, saving company $1M in one year.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
- Developed team communications and information for AOP meetings.
- Resolved accessory shortage, improved operations and provided exceptional client support.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Senior Manager of Liquidation Operations
Asurion
02.2022 - Current
- Provided leadership for continual management and employee training initiatives.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Oversaw staff and sub-contractor performance review assessments.
- Prepared documents for internal and external audits.
- Collaborate with various teams on corporate risk management objectives
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Evaluated hiring, firing, and promotions requests.
- Coordinated cross-departmental projects to improve product delivery timelines, enhancing customer satisfaction.
- Facilitated partnerships with industry leaders, expanding company's network and opening new business opportunities.
- Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
- Initiated sustainability program, reducing waste and promoting eco-friendly practices within company.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Senior Manager, Waste Management and Compliance
Asurion
02.2001 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Evaluated hiring, firing, and promotions requests.
- Implemented risk management framework, mitigating potential threats to project success and company operations.
- Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
- Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
- Initiated sustainability program, reducing waste and promoting eco-friendly practices within company.
- Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
- Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.
- Improved team productivity by implementing agile methodologies, reducing project completion times and enhancing collaboration.
- Coordinated cross-departmental projects to improve product delivery timelines, enhancing customer satisfaction.
- Facilitated partnerships with industry leaders, expanding company's network and opening new business opportunities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
No Degree - Social Psychology
Volunteer State Community College
Gallatin, TNHigh School Diploma -
Smyrna High School
Smyrna, TN1996
Skills
- Leadership
- Effective Communications
- Recycling Management
- Company and Governance Compliance
- Environmental Protection
- Relationship Building
- Negotiation
- Efficiency
- Continuous Improvement
- Hazardous Materials
- Complex Problem-Solving
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Senior Manager of Liquidation Operations
Asurion
02.2022 - Current
Manager, Global Procurement and Sales
Asurion
04.2018 - 09.2023
Senior Procurement Analyst
Asurion
02.2015 - 04.2018
Procurement Analyst
Asurion
02.2010 - 02.2015
Senior Manager, Waste Management and Compliance
Asurion
02.2001 - Current
No Degree - Social Psychology
Volunteer State Community College
High School Diploma -
Smyrna High School
Certification
Corporate Social Responsibility, Duke Continuing Studies
Overview of Sustainability Development, Duke Continuing Studies
Driving Business Towards Sustainable Goals, Erasmus University