Kelsey Appling
Knoxville
Summary
Dynamic Assistant Site Manager at Zips Car Wash with proven expertise in scheduling coordination and team leadership. Enhanced workflow efficiency through strategic scheduling and conflict resolution, fostering a positive work environment. Committed to customer service excellence, contributing to repeat business and overall company growth through high-quality project completion.
Overview
1
1
year of professional experience
Work History
Assistant Site Manager
Zips Car Wash
06.2024 - Current
- Assisted daily operations, ensuring efficient workflow and customer satisfaction.
- Coordinated team activities to maintain cleanliness and safety standards across the site.
- Supported staff training initiatives, enhancing team performance and service delivery.
- Collaborated with management on scheduling to optimize labor resources during peak hours.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
- Improved workflow efficiency by creating comprehensive schedules that outlined all necessary tasks, deadlines, and responsible parties involved in each step of the process.
- Contributed to overall company growth by successfully completing high-quality construction projects that resulted in repeat business from satisfied clients.
- Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment conducive to productivity.
- Interviewed, hired, and trained new workers.
Education
High School Diploma -
Halls High School
Knoxville, TNSkills
- Site inspections
- Scheduling coordination
- Environmental management
- Site supervision
- Customer service
- Problem-solving
- Multitasking and organization
- Team leadership
- Site coordination
- Heavy lifting
- Site safety
- Management
- Site management
- Customer relationship management
- Staff management
- Shift scheduling
Timeline
Assistant Site Manager
Zips Car Wash
06.2024 - Current
High School Diploma -
Halls High School