Kelsey Brown
Knoxville
Summary
Experienced with client relationship management, negotiation, and sales strategy development. Utilizes deep understanding of market trends to identify and capitalize on business opportunities. Track record of driving revenue growth and providing solutions that align with client objectives.
Overview
4
4
years of professional experience
Work History
Outside Sales Account Manager
Actalent
09.2024 - Current
- Managing and growing existing accounts, identifying opportunities to increase organizational presence in the life science ecosystem across East Tennessee while simultaneously providing ongoing support.
- Negotiating bill rates and contract terms, maximizing profitability, and closing deals.
- Analyzed market trends to identify new business opportunities and competitive positioning.
- Led cross-functional teams to implement talent solutions and project management that improved service delivery and responsiveness.
- Utilizing Salesforce or similar CRM systems to track leads, manage accounts, and drive sales activities.
- Addressing client concerns, resolving disputes, and providing solutions to ensure client satisfaction.
Account Manager
Gray Media
08.2023 - 08.2024
- Developed engaging multimedia content for various platforms, enhancing audience reach and interaction.
- Collaborated with cross-functional teams to create cohesive marketing campaigns, aligning visual narratives with brand objectives.
- Managed project timelines and deliverables, ensuring timely completion of multimedia projects while maintaining quality standards.
- Analyzed audience engagement metrics to refine content strategies, driving continuous improvement in multimedia effectiveness.
- Consistently met tight deadlines by efficiently prioritizing tasks and managing resources effectively.
- Worked closely with clients throughout each project phase from concept development through final delivery, building strong relationships based on trust and collaboration.
Sales Associate & Media Coordinator
HipChics Boutique
02.2023 - 07.2023
Assistant Softball Coach
North Davie Middle School
01.2023 - 05.2023
Manager
Rustik Roots Boutique
08.2022 - 01.2023
Sales Associate
Rustik Roots Boutique
09.2021 - 08.2022
Consultant
NuBody Solutions
05.2021 - 08.2022
Education
Master's Degree - Communications
Wake Forest University
Winston-Salem, NC12-2024
Bachelor of Arts and Sciences - Communication Studies, Communication Disorders and Sciences
East Tennessee State University
05.2021
Skills
- Effective communication
- Active listening
- Organization
- Strategic prospecting
- Pipeline management
- Territory management
- Relationship cultivation
- Sales strategy implementation
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Outside Sales Account Manager
Actalent
09.2024 - Current
Account Manager
Gray Media
08.2023 - 08.2024
Sales Associate & Media Coordinator
HipChics Boutique
02.2023 - 07.2023
Assistant Softball Coach
North Davie Middle School
01.2023 - 05.2023
Manager
Rustik Roots Boutique
08.2022 - 01.2023
Sales Associate
Rustik Roots Boutique
09.2021 - 08.2022
Consultant
NuBody Solutions
05.2021 - 08.2022
Master's Degree - Communications
Wake Forest University
Bachelor of Arts and Sciences - Communication Studies, Communication Disorders and Sciences
East Tennessee State University
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