Kelsey Buras
Nashville
Summary
Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability, adaptability, and quick skill acquisition. Committed to driving team success and contributing to organizational growth. Known for being outgoing and hardworking.
Overview
2025
2025
years of professional experience
Work History
Contract Role
Randstad/Philips Healthcare
- Managed order tracking and processing workflows using SAP
- Acquired introductory knowledge of Aptus systems and their functionalities
- Completed an intensive 3-day training program focused on patient monitoring supplies and their applications
- Gained foundational exposure to Salesforce with insights into the sales process
- Developed knowledge in patient monitoring equipment and supplies, including customer communication via email and phone
- Demonstrated strong customer service skills, ensuring efficient resolution of client inquiries
- Proficient in handling credits, returns, and shipping/tracking procedures
- Skilled in determining supply orders and creating/reading quotes, including JIT (Just In Time Distributor)
- Familiar with quoting processes for monitors and other capital items
Date Entry Clerk/CSR/Credit Specialist
Workwear Outfitters
09.2019 - 07.2024
- Manage customer accounts across the United States and Canada, ensuring timely collection of outstanding payments and maintaining open lines of communication
- Utilize data management and CRM systems to track account activities and resolve customer queries efficiently
- Create and update purchase orders while ensuring accuracy and compliance with company policies
- Proficient in the use of Citrix and multiple monitors to manage high-volume data processing and customer transactions
- Regularly use Excel and Microsoft Word for data entry, reporting, and document creation
Customer Service Representative
Walmart
04.2018 - 05.2019
- Assisted customers in person, handling questions, complaints, and returns in a fast-paced retail environment
- Operated cash registers, managed online orders, and processed credit card transactions with accuracy
- Conducted customer service surveys and maintained records of customer interactions for follow-up
- Explained products and benefits to customers, enhancing their overall shopping experience
- Performed inventory management tasks, including stocking shelves and maintaining accurate records of inventory levels
Distribution Specialist
Nissan
09.2018 - 01.2019
- Safely transported vehicles to designated areas in compliance with company protocols and safety guidelines
- Maintained detailed records of vehicle movements and ensured timely and accurate reporting of completed tasks
Education
High School Diploma -
Lavergne High School
Lavergne05-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Strong Customer Service
- SAP, Aptus, Salesforce, Citrix
- Microsoft Office Suite (Word, Excel)
- Data Management and Reporting
- Inventory Management
- High-Volume Data Processing
- Communication and Collaboration - Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Oracle
- Account Management
- Data Entry
- Dual/Tri Monitor Usage
- Warehouse
- training
- Documentation
- Credit specialist
- Skill
- Organization and time management
- Problem resolution
- Decision-making
- Verbal communication
- Data entry
Timeline
Date Entry Clerk/CSR/Credit Specialist
Workwear Outfitters
09.2019 - 07.2024
Distribution Specialist
Nissan
09.2018 - 01.2019
Customer Service Representative
Walmart
04.2018 - 05.2019
Contract Role
Randstad/Philips Healthcare
High School Diploma -
Lavergne High School
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