Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Clark

Woodbury

Summary

Detail-oriented and personable customer service professional with 9 years of experience seeking an opportunity to leverage strong communication skills and passion for providing exceptional client experiences. Committed to delivering prompt, courteous, and effective assistance to customers. Seeking to expand my skills and grow in the industry.


Overview

13
13
years of professional experience

Work History

Intake Specialist

Creative Services, Inc
11.2021 - 02.2025
  • Conducted Pre-employment background screenings
  • Facilitated intake process by gathering and verifying client information efficiently.
  • Handled concurrent responsibilities.
  • Provided excellent customer service skills and built relationships with repeat clients.
  • Cross-functional in different departments
  • Provided customer service and resolved queries over the telephone and email
  • Worked with a team and attended weekly virtual meetings

Stay At Home Mom

05.2017 - 11.2021
  • Time Management
  • Multitasking
  • Creativity
  • Mentoring

Investigator

Advanced Solutions, LLC
07.2015 - 05.2017
  • Conducted Pre-employment background screenings
  • Handled concurrent responsibilities.
  • Provided excellent customer service skills and built relationships with repeat clients.
  • Provided customer service and resolved queries over the telephone and email

Team Leader

Chick-fil-A
05.2012 - 07.2015
  • Provide excellent customer service
  • Assist with supervising team members
  • Assist with running the shift
  • Responsible for money count at the end of every shift
  • Assisted with the kitchen and prep

Education

High School Diploma -

Holloway High School
05.2011

Skills

  • Data entry
  • Compassionate communication and interpersonal skills
  • Critical thinking and problem-solving
  • Project and time management
  • Multitasking
  • Virtual Collaboration
  • Adaptability

Timeline

Intake Specialist

Creative Services, Inc
11.2021 - 02.2025

Stay At Home Mom

05.2017 - 11.2021

Investigator

Advanced Solutions, LLC
07.2015 - 05.2017

Team Leader

Chick-fil-A
05.2012 - 07.2015

High School Diploma -

Holloway High School
Kelsey Clark