Kelsi Rowe
Munford
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Dog Groomer
Petco
07.2024 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
Dispatcher
Superior Automotive & Towing
09.2023 - 02.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of five fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained payroll information by calculating, collecting, and entering data.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Processed new hire paperwork and documents.
Correctional Officer
Corecivic
06.2022 - 08.2023
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Emergency Medical Technician
Acadian Ambulance
03.2021 - 06.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Executed stomach suction, airway management and heart monitoring to treat patients.
Armed Security Officer
Central Defense
02.2020 - 03.2021
- Logged vehicles entering and leaving premises.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed daily patrols of building areas, parking lots and facility grounds.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Analyst
Waypoint Analytical
09.2015 - 06.2017
- Ability to prioritize work and meet deadlines.
- Maintain the confidentiality of all materials in the work setting.
- Use various computer systems for data entry.
- Establish and maintain professional relationship.
- Applied treatment methods, interventions, and assisted students as necessary.
- Testing all water for different companies to make sure their waste was below the limit.
- Validated results and performed quality assurance to assess accuracy of data.
- Enhanced monitoring systems by developing innovative sampling techniques and data collection methods.
Assistant Manager
Goody’s
05.2015 - 07.2015
- Assist the retail store manager in organizing, planning and implementing strategy.
- Ensure schedules and objectives are met.
- Supervise and motivate staff.
- Monitor retail operating cost, budgets and resources.
- Communicate with clients and evaluate their needs and specifications.
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
High School Diploma -
Gateway Home School
Memphis, TNEMT Certificate - EMT
School of EMS
Mississippi03.2022
Skills
- Strategy
- Being organized and clean
- Has to get things done on time
- Emergency Vehicle Driving
- Maintaining files
- Cardiopulmonary Resuscitation (CPR)
- Safety Protocols
- Basic Trauma Life Support
- Data entry
Certification
- Computer Nitrox Diver - 05/06/2021
- SDI Open Water Scuba Diver - 05/02/2021
- CPR, American Heart Association - 03/03/2021
- Armed Security Guard - 06/11/2020
- Chemical Agents Qualified 10/13/2022
- SORT Academy - 10/13/2022
Timeline
Professional Dog Groomer
Petco
07.2024 - Current
Dispatcher
Superior Automotive & Towing
09.2023 - 02.2024
Correctional Officer
Corecivic
06.2022 - 08.2023
Emergency Medical Technician
Acadian Ambulance
03.2021 - 06.2022
Armed Security Officer
Central Defense
02.2020 - 03.2021
Analyst
Waypoint Analytical
09.2015 - 06.2017
Assistant Manager
Goody’s
05.2015 - 07.2015
High School Diploma -
Gateway Home School
EMT Certificate - EMT
School of EMS
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