Kelsie Leonard
Soddy daisy
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
CHI Memorial Hospital Hixson
06.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Performed blood draws
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Operations
Belk inc
09.2013 - 05.2023
- Maintained accurate inventory records while ensuring optimal stock levels at all times.
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
- Liaised between departments to facilitate smooth workflow across the organization.
- Implemented new inventory management system to optimize stock levels and reduce waste.
Education
BACHELOR OF SCIENCE (B.S - CRIMINAL JUSTICE
University of Tennessee
Chattanooga State Community College
Skills
- Staff Management Sales Activities Customer Service Staff Training Stocking And Replenishing
- Heavy Lifting
- Patient Positioning Understanding
- Patient Service
- Blood Glucose Monitoring
- Feeding Assistance
- Oral Hygiene
- Taking Vital Signs
- Patient Care and Monitoring
- Phlebotomy Training
- Monitor Vitals
Certification
- First Aid/CPR Certified
- PT - Phlebotomy Technician
Timeline
Patient Care Technician
CHI Memorial Hospital Hixson
06.2023 - Current
Operations
Belk inc
09.2013 - 05.2023
BACHELOR OF SCIENCE (B.S - CRIMINAL JUSTICE
University of Tennessee
Chattanooga State Community College
- First Aid/CPR Certified
- PT - Phlebotomy Technician
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