Kelvin Becton Sr.
Memphis
Summary
Dedicated and results-driven professional with a strong background in leadership, operations, and service management across automotive and public service industries. Experienced in safety compliance, risk mitigation, and regulatory adherence in fast-paced, high-volume environments. Proven ability to enforce safety standards, improve operational processes, and lead teams while maintaining a strong focus on workplace safety, incident prevention, and compliance with company and government regulations.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Area Manager
Metrotech Automotive Group
Memphis, TN
12.2025 - Current
- Led operational strategy to enhance service delivery across multiple locations.
- Coordinated cross-functional teams to streamline processes and drive efficiency initiatives.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Developed training programs to improve team performance and customer satisfaction.
- Analyzed market trends to inform strategic decisions and identify growth opportunities.
Inventory Specialist / Manager-in-Training
DriveTime
Memphis, TN
02.2025 - 01.2026
- Oversaw inventory management processes to maintain stock accuracy. to ensure optimal stock levels and accuracy.
- Developed and implemented tracking systems for incoming and outgoing inventory, enhancing record accuracy.
- Maintain accurate repair documentation and inventory records aligned with audit and compliance standards.
- Conduct detailed vehicle inspections, diagnostics, and emissions testing in compliance with state and environmental regulations.
- Identify potential safety or mechanical risks and escalate issues to ensure safe vehicle operation.
- Support adherence to workplace safety procedures, including proper equipment handling and hazard awareness.
General Manager
Club Car Wash
Memphis, TN
11.2024 - 02.2025
- Oversaw daily operations to ensure efficient workflow and deliver exceptional customer service.
- Implemented strategies that enhanced operational efficiency and minimized turnaround time.
- Directed daily operations with accountability for safety compliance, risk management, and incident prevention.
- Managed staffing and scheduling to promote safety-first culture and achieve reduction in workplace incidents.
- Enforced company safety policies and ensured team adherence to OSHA-aligned procedures.
- Conducted routine site inspections to identify hazards and implement corrective actions.
- Maintained compliance with environmental standards related to water usage and chemical handling.
Auto Glass Manager/ Sales Lead
Glass Doctor
Memphis, TN
03.2022 - 11.2024
- Managed inventory levels to streamline supply chain for auto glass products.
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Led a team of technicians with a strong focus on workplace safety, PPE usage, and compliance with safety regulations.
- Implemented safety protocols that reduced workplace risks and enhanced team effectiveness.
- Investigated service issues and near-miss incidents to refine processes and minimize risk exposure.
- Ensured proper handling and disposal of materials in accordance with environmental and safety guidelines.
- Maintained compliance with company policies, insurance requirements, and safety standards.
Security Officer/ Operations Manager
Private Practice
Memphis, TN
01.2016 - 11.2022
- Developed and implemented security policies to enhance safety measures within the practice.
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded to emergencies, providing immediate assistance and coordinating with local authorities.
- Trained new security personnel on protocols and emergency procedures for effective operations.
- Conducted thorough investigations into incidents, documenting findings for further analysis.
Glass Technician
Safelite AutoGlass
Memphis, TN
06.2021 - 01.2022
- Repaired and replaced automotive glass using industry-standard techniques and tools.
- Executed repairs and installations with strict adherence to safety procedures and quality control standards, ensuring optimal service delivery.
- Conducted thorough inspections of installed windshields to guarantee quality control and customer satisfaction.
- Utilized PPE and adhered to safe work practices to minimize injury risk.
- Assisted in training technicians on proper safety techniques and hazard awareness.
- Upheld compliance with company and industry safety guidelines to foster a safe working environment.
Police Service Technician
Memphis Police Department
Memphis, TN
08.2018 - 06.2021
- Coordinated emergency response operations, emphasizing risk mitigation and adherence to safety protocols.
- Maintained safe environments through proactive communication and heightened situational awareness.
- Prioritized public safety and assessed risks while responding to non-emergency calls.
- Conducted thorough investigations to support criminal cases and ensure accurate reporting.
- Documented incidents accurately to support investigations and compliance with legal standards.
- Assisted in maintaining evidence integrity through proper handling and storage procedures.
Automotive Detailer
CarMax
Memphis, TN
04.2017 - 08.2018
- Conducted thorough vehicle cleaning, enhancing overall presentation and customer satisfaction.
- Operated specialized detailing equipment to achieve high-quality finishes on vehicles.
- Maintained clean, organized, hazard-free workspace to support efficient detailing operations.
- Adhered to safety procedures for chemical handling and equipment use to promote a safe work environment.
- Complied with environmental guidelines for cleaning agents and waste disposal to minimize ecological impact.
Cashier/Retail Keyholder
Family Dollar
Cordova, TN
04.2014 - 10.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register functions, including balancing drawers at shift end for accuracy.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction and loyalty.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained knowledge of store promotions to enhance customer experience and drive sales.
- Implemented inventory control measures to minimize discrepancies during stock replenishment.
Maintenance Technician
Private Practice
Memphis, TN
03.2015 - 09.2017
- Performed repairs on HVAC systems, plumbing, and electrical components to maintain facility standards.
- Developed preventative maintenance schedules to minimize downtime and extend equipment lifespan.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Implemented process improvements that streamlined workflow, reducing response times for service requests.
- Collaborated with vendors for timely procurement of maintenance supplies and equipment.
- Trained junior technicians on safety protocols and effective repair techniques to enhance team performance.
Education
High School Diploma -
Cordova High School
Memphis, TN05-2014
Skills
- Supply Chain Management
- Logistics Coordination
- Operations oversight
- Process improvement
- Regulatory compliance
- Risk assessment
- Incident investigation
- Emergency Response Support
- Safety training
- Staff supervision
- Team development
- Relationship management
Certification
CPR Certification
Timeline
Area Manager
Metrotech Automotive Group
12.2025 - Current
Inventory Specialist / Manager-in-Training
DriveTime
02.2025 - 01.2026
General Manager
Club Car Wash
11.2024 - 02.2025
Auto Glass Manager/ Sales Lead
Glass Doctor
03.2022 - 11.2024
Glass Technician
Safelite AutoGlass
06.2021 - 01.2022
Police Service Technician
Memphis Police Department
08.2018 - 06.2021
Automotive Detailer
CarMax
04.2017 - 08.2018
Security Officer/ Operations Manager
Private Practice
01.2016 - 11.2022
Maintenance Technician
Private Practice
03.2015 - 09.2017
Cashier/Retail Keyholder
Family Dollar
04.2014 - 10.2017
High School Diploma -
Cordova High School