Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendall Pendergrass

Smyrna

Summary

Led technical operations at Chuck E Cheese, completing equipment repairs and preventative maintenance, enhancing game and facility uptime. Excelled in team collaboration and friendly customer service, significantly improving guest satisfaction. Knowledgeable in technical integration and vendor sourcing, I drove quality assurance and compliance, ensuring excellent entertainment experiences.

Overview

6
6
years of professional experience

Work History

Technical Manager

Chuck E Cheese
04.2022 - Current

Technical Manager over the entire facility, performing repairs and continuous preventative maintenance on: Arcade games, kitchen equipment, beverage fountain, restrooms, HVACR, POS/kiosk systems and any general issue with the store. I communicated with multiple manufacturers on troubleshooting, ordering parts, and service calls.

Arcade Technician

Stars And Strikes Family Entertainment Center
11.2020 - 02.2022

As the Arcade Technician, I performed repairs/preventative maintenance on bumper cars, laser tag, arcade games, and our POS systems.

Arcade Attendant

Stars And Strikes Family Entertainment Center
10.2018 - 11.2020

I Worked as an arcade attendant that ran the sales counter, redemption counter, Lasertag, and BumperCars. I also shadowed the current game tech at the time to gain experience.

Education

High School Diploma -

Lavergne High School
La Vergne, TN
03.2021

Skills

  • Team Collaboration
  • Friendly Customer Service
  • Equipment knowledge
  • Technical integration
  • Quality Assurance
  • Compliance understanding
  • Budget coordination
  • Vendor Sourcing

Timeline

Technical Manager

Chuck E Cheese
04.2022 - Current

Arcade Technician

Stars And Strikes Family Entertainment Center
11.2020 - 02.2022

Arcade Attendant

Stars And Strikes Family Entertainment Center
10.2018 - 11.2020

High School Diploma -

Lavergne High School
Kendall Pendergrass