Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kendall Wray

Nashville

Summary

Proactive individual known for strong complaint resolution and flexibility. Background in customer service and HR roles has honed abilities in active listening and team collaboration, ready to drive positive outcomes in dynamic environments.

Overview

3
3
years of professional experience

Work History

Guest Service Advocate

Target
Mount Juliet, TN
04.2025 - Current
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
  • Maintained knowledge of promotions and sales events to provide accurate information.
  • Collaborated with team members to streamline service processes and improve efficiency.

HR Expert

Target
Madison. TN
04.2024 - 03.2025
  • Assisted in recruitment processes, coordinating interviews and candidate communications.
  • Supported onboarding initiatives, ensuring seamless integration for new hires.
  • Maintained employee records, updating databases with accuracy and attention to detail.
  • Facilitated training sessions, enhancing staff knowledge of company policies and procedures.

Waitress

Noelle Hotel
Nashville, TN
01.2023 - 06.2024
  • Delivered exceptional customer service by efficiently managing multiple tables and ensuring guest satisfaction.
  • Collaborated with kitchen staff to streamline order accuracy and minimize wait times during peak hours.
  • Trained new staff on menu items, service standards, and point-of-sale systems to enhance team performance.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.

Education

Bachelor of Science - Bachelors of Arts in English

Middle Tennessee State University
Murfreesboro, TN
05-2026

Associate of Applied Science - Management

Volunteer State Community College
Gallatin, TN
05-2023

Skills

  • Complex Problem-solving
  • Decision-making skills
  • Teamwork
  • Time management
  • Active listening
  • Adaptability and flexibility
  • Customer relations
  • Complaint handling

Languages

French
Limited Working

Timeline

Guest Service Advocate

Target
04.2025 - Current

HR Expert

Target
04.2024 - 03.2025

Waitress

Noelle Hotel
01.2023 - 06.2024

Bachelor of Science - Bachelors of Arts in English

Middle Tennessee State University

Associate of Applied Science - Management

Volunteer State Community College
Kendall Wray