Summary
Overview
Work History
Education
Skills
Timeline
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KENDRA CROSS

Knoxville

Summary

Highly organized and motivated individual with strong time management and organizational skills. Seeking entry-level opportunities to contribute to company growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

PCA

Parkwest Hospital
10.2024 - Current
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Collected and transported specimens to prepare for lab testing.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Medical Administrative Assistant

SOUTH KNOX FAMILY CARE
07.2023 - 10.2024
  • Greeted patients, verified insurance coverage and collected copayments.
  • Answered phones, scheduled appointments, and provided general information to callers.
  • Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
  • Entered patient demographic information into the Electronic Health Records system.
  • Verified accuracy of medical codes on claims prior to submission.
  • Processed referrals from primary care physicians and specialists as needed.
  • Ordered office supplies and maintained inventory levels of medical supplies.

Front End Manager

FOOD CITY SUPERMARKETS
09.2022 - 12.2023
  • Greeted customers and provided excellent customer service.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Balanced the daily tills at end of shift and prepared bank deposits for pick up.

Cashier

SUNOCO GAS STATION
09.2020 - 04.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

MEDICAL ADMINISTRATIVE ASSISTANT - MEDICAL ADMINISTRATION

Gulfport Job Corps Center
Gulfport, MS
01.2023

HIGH SCHOOL DIPLOMA - undefined

Clarkdale High School
Meridian, MS
05.2018

Skills

  • Charting and clinical documentation
  • Multi-Line Phone Systems
  • Patient Flow Management
  • Multi-line phone operations
  • Medical terminology proficiency
  • Prioritizing patients
  • Patient Scheduling
  • Patient Demographics
  • Referral Coordination

Timeline

PCA

Parkwest Hospital
10.2024 - Current

Medical Administrative Assistant

SOUTH KNOX FAMILY CARE
07.2023 - 10.2024

Front End Manager

FOOD CITY SUPERMARKETS
09.2022 - 12.2023

Cashier

SUNOCO GAS STATION
09.2020 - 04.2022

HIGH SCHOOL DIPLOMA - undefined

Clarkdale High School

MEDICAL ADMINISTRATIVE ASSISTANT - MEDICAL ADMINISTRATION

Gulfport Job Corps Center

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