KENDRA WINBUSH
Nashville
Summary
Professional in pharmaceutical field with strong background in customer service, inventory management, and assisting with medication dispensing. Demonstrates high standard of teamwork and adaptability in fast-paced settings. Known for reliability, accuracy, and effective communication skills. Skilled in maintaining records, handling transactions, and supporting pharmacy operations.
Overview
6
6
years of professional experience
Work History
Pharmacy Clerk
Kroger's Pharmacy
02.2022 - 11.2024
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Greeted customers at counter and provided excellent customer service.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Explained medication use and side effects under pharmacist direction.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer needs.
- Input patient information into computer system for prescription orders.
- Organized pharmacy area to maintain clean and orderly environment.
- Re-stocked shelves with prescribed medications and health care products.
- Assisted in training new pharmacy clerks, sharing knowledge and best practices for superior service delivery.
- Collaborated with healthcare providers to clarify prescription details, ensuring patient safety and care.
- Streamlined prescription refill process, enabling quicker turnaround times for repeat customers.
Clean Room Production Technician
Thermo Fisher
06.2024 - 06.2024
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Performed setup of production equipment to establish optimal performance.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Mapped process workflows to enhance understanding of procedures.
- Gowning In PPE ( Personal Protective Equipment. It's gear worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. This can include items like gloves, safety glasses, earplugs, hard hats, respirators, or full-body suits, depending on the nature of the work and the specific risks involved. )
- Worked effectively in fast-paced environments.
- Keeping area very sanitized and clean.
Warehouse Packer
UPS Warehouse
07.2020 - 03.2022
- Added packed boxes to conveyor belts for movement to shipping stations.
- Loaded merchandise into specific packages suited for product dimensions.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Created shipping labels to complete daily order processing.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Housekeeper
UofL Hospital
02.2019 - 04.2021
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Changed bed linens and collected soiled linens for cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Associate of Arts - Criminal Justice
University of Louisville
Louisville, KY05-2026
High School Diploma -
Fairdale Highschool
Fairdale, KY04-2020
Skills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Data entry proficiency
- Records Updating
- Inventory counting
- Medication labels
Timeline
Clean Room Production Technician
Thermo Fisher
06.2024 - 06.2024
Pharmacy Clerk
Kroger's Pharmacy
02.2022 - 11.2024
Warehouse Packer
UPS Warehouse
07.2020 - 03.2022
Housekeeper
UofL Hospital
02.2019 - 04.2021
Associate of Arts - Criminal Justice
University of Louisville
High School Diploma -
Fairdale Highschool
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