Kenia Rossi
Cordova,TN
Summary
Seeking a position in which my knowledge can be used and escalates too much greater positions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Registration Representative
Christ Community Health Services
Memphis, TN
07.2022 - Current
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Accurately inputted patient and insurance information into company's computer system using eCW
- Collected payments and co-pays.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Phlebotomist
Stern Cardiovascular Foundation
02.2019 - 10.2021
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about the process
- Following all health and safety protocols and procedures to maintain sanitary work areas
- Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
- Verifying patient information and labeling blood samples properly
- Accurately updating patient information in the organization’s database
- Working with supervising Physicians and following their directions at all times
Patient Registration Representative
Christ Community Health Services
Memphis, TN
09.2015 - 02.2019
- Complete registration process for patients accurately and efficiently in accordance with policies and procedures
- Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy
- Maintain proficient level of knowledge regarding Medicare requirements and HIPAA compliance
- Verify eligibility and insurance benefits for patients, including Medicare,
- Medicaid, private insurance.
- Communicate effectively, work efficiently and cooperatively with staff and patients, verify patient insurance information and demographic information.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Accurately inputted patient and insurance information into company's computer system using eCW.
Front Desk Secretary / Phlebotomist Tech
Partners of Internal Medicine
11.2013 - 05.2015
- Check in and check out patients
- Answer multiple phones calls
- Scheduled, Re-scheduled or cancel patient appointments
- Collect patients Co-Pay
- Entering demographic, insurance information and scanning of documents
- Assist or cover nurse to draw blood, vitals and document in patient chart
- Currently using iSalus software
Phlebotomist Tech / Front Desk Assistant
Dr. Dr, Leonard Pianko
01.2010 - 12.2013
- Performed venipunctures and skin punctures to obtain a blood sample for laboratory testing
- Prepared and organized of patient specimen for testing
- Carefully followed all safety procedures during phlebotomy work
- Carefully separate plasma by centrifugation
- Transfer the serum, plasma or whole blood to a plastic transport tube if test required
- Collected urine drug screen specimens
- Performed laboratory computer operations
- Entering demographic, insurance information and scanning of documents
- Handle multiple phones calls from patients to schedule appointments
- Collecting patient co-pays and applying them accordingly.
Education
High School Diploma -
Fla. International of Phlebotomist Technicians
04.2010
High School Diploma -
South Broward High School
05.2002
Skills
- Fast learner, problem solver
- Able to type 50 WPM
- Excellent communications and written skills
- Experience working with MD suite clinical, ECW and iSalus
- Good computer skills in word processing excel and e-mail
- Medical Office Experience
- EMR Systems
- Insurance Verification
- Phlebotomy
- Clerical Experience
- Languages - Spanish
Certification
Certified Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Patient Registration Representative
Christ Community Health Services
07.2022 - Current
Phlebotomist
Stern Cardiovascular Foundation
02.2019 - 10.2021
Patient Registration Representative
Christ Community Health Services
09.2015 - 02.2019
Front Desk Secretary / Phlebotomist Tech
Partners of Internal Medicine
11.2013 - 05.2015
Phlebotomist Tech / Front Desk Assistant
Dr. Dr, Leonard Pianko
01.2010 - 12.2013
High School Diploma -
Fla. International of Phlebotomist Technicians
High School Diploma -
South Broward High School