Kennedi Pegg
Murfreesboro
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Aerie By American Eagle
10.2024 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Interior Architecture
Middle Tennessee State University
Murfreesboro, TN05-2029
Skills
- Promotional support
- Upselling
- Customer engagement
- Excellent communication skills
- Teamwork and collaboration
- Goal oriented
- Sales strategies
- Adobe Illustrator, InDesign, and Photoshop
- Microsoft Suite
- Conflict resolution
Timeline
Sales Associate
Aerie By American Eagle
10.2024 - Current
Bachelor of Science - Interior Architecture
Middle Tennessee State University