Kennedy Miller
Nashville,TN
Summary
Results-driven and technically-savvy Regional Property Manager with a progressive career in the multifamily industry. Proven track record of turning around under-performing properties by delivering continuous improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Regional Property Manager
RPM Living
11.2023 - Current
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
Centralized Operations Director
Stoltz Management Group
05.2023 - 11.2023
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Improved company revenue by collecting final balances in-house.
- Oversaw on-site teams with over 1300 units to ensure thorough rent collection and renewal retention.
Property Manager
Stoltz Management Group
03.2021 - 05.2023
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Prepared vendor contracts, solicited bids and approved subcontracts for building services.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Business Manager
Lincoln Property Company
05.2020 - 03.2021
- Communicated effectively with owners, residents and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Property Manager
Beztak Properties
01.2020 - 05.2020
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assistant Property Manager
Beztak Properties
07.2018 - 01.2020
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements due to FDIC low income program personally overseen by myself
- Oversaw monthly collections of rent while maintaining high payment rates by building positive relationships with tenants and kept track of all correspondence in Yardi
- Compiled maintenance and repair requests for submission and reached out to local contractors for bid proposals
- Showed newly remodeled apartments to potential tenants and answered questions regarding community
Leasing Consultant
Pegasus Residential
10.2017 - 06.2018
- Marketed property to local businesses through collateral, emails and phone calls due to lease up status
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Boosted occupancy 80% by leveraging market knowledge and successful promotional strategies
- Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication through Onesite
Leasing Professional
Greystar
06.2015 - 09.2017
- Resolved conflicts between tenants regarding noise, encroachments and parking
- Distributed and followed up on tenant renewal notices
- Validated rental eligibility by using Realpage's verification process
- Held high approval rating and percentage of customer loyalty
- Collected rent and tracked resident payments and information in Onesite
Education
High School Diploma -
White House High School
White House, TN05.2014
Skills
- Telephone and email etiquette
- Advanced Yardi & Entrata knowledge
- Tenant and eviction laws
- Customer service-focused
- Lease up knowledge
- Renovation knowledge
- Administrative support
- Commercial & multifamily lease knowledge
- Common area maintenance
- Property tours and inspections
Timeline
Regional Property Manager
RPM Living
11.2023 - Current
Centralized Operations Director
Stoltz Management Group
05.2023 - 11.2023
Property Manager
Stoltz Management Group
03.2021 - 05.2023
Business Manager
Lincoln Property Company
05.2020 - 03.2021
Property Manager
Beztak Properties
01.2020 - 05.2020
Assistant Property Manager
Beztak Properties
07.2018 - 01.2020
Leasing Consultant
Pegasus Residential
10.2017 - 06.2018
Leasing Professional
Greystar
06.2015 - 09.2017
High School Diploma -
White House High School
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