KENNETH CASSIDY
Nashville,TN
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.
Overview
7
7
years of professional experience
Work History
(Analyst) Associate Personal Banker
Wells Fargo Bank, N.A.
09.2023 - Current
- Providing financial services and guidance to cliental, including processing transactions, and offering personalized banking solutions to meet their needs
- My job description also involves being a loan officer for personal and business loans
- Cultivate relationships with clients to promote long-term financial well-being and ensure customer satisfaction within Wells Fargo
- Notary Public (Comm Exp Date: 2028)
- NMLS ID: 2536696
Corporate Accounts Shipment Manager
Advance Auto Parts, Inc.
01.2023 - 12.2023
- Corporate Accounts Shipment Manager at Advanced Auto Parts & Batteries
- Responsible for overseeing company relations related to shipping out automotive parts for over 20 local mechanic shops, and delivering automotive parts when assistance is needed
Customer Service Representative
Lowe's Companies, Inc
08.2022 - 03.2023
- Customer Service Representative at Lowes in Cool Springs, TN
- Overseeing customer service questions and request alongside assisting in placing products on the floor shelves
Owner/Operator
JOHN KENNY'S CAR DETAILING
04.2020 - 02.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Gymnastics Coach Instructor
Let It Shine Gymnastics
04.2021 - 03.2022
- Directed and taught classes of children Gymnastics while also maintaining customer relations with the parents
Front Lobby Host
Five Guys Enterprises, LLC
08.2020 - 02.2021
- Oversaw the front of house and managed the cashiers while also maintaining the upkeep of the lobby
Floor Manager
Brentwood Skate Center
11.2017 - 08.2020
- Was responsible for maintaining customer relations and overseeing safety regulations of the roller skating floor
Education
High School Diploma -
Homelife Academy
NashvilleSkills
- Financial Acumen
- Customer Service
- Communication Skills
- Salesmanship
- Analytical Skills
- Problem-Solving
- Adaptability
- Teamwork
- Attention to Detail
- Ethical Conduct
- Time management
Timeline
(Analyst) Associate Personal Banker
Wells Fargo Bank, N.A.
09.2023 - Current
Corporate Accounts Shipment Manager
Advance Auto Parts, Inc.
01.2023 - 12.2023
Customer Service Representative
Lowe's Companies, Inc
08.2022 - 03.2023
Gymnastics Coach Instructor
Let It Shine Gymnastics
04.2021 - 03.2022
Front Lobby Host
Five Guys Enterprises, LLC
08.2020 - 02.2021
Owner/Operator
JOHN KENNY'S CAR DETAILING
04.2020 - 02.2023
Floor Manager
Brentwood Skate Center
11.2017 - 08.2020
High School Diploma -
Homelife Academy
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