Summary
Overview
Work History
Education
Skills
License
Timeline
Generic

Kenneth Jones

Antioch

Summary

With over 29 years of experience as a dedicated armored car specialist in the greater Nashville area and surrounding counties, I have honed my expertise in secure transportation and cargo handling. My proven track record includes training personnel on safety procedures, conducting vehicle maintenance, and optimizing transport routes. I possess strong problem-solving skills and meticulous attention to detail, ensuring compliance with security measures. Committed to delivering exceptional customer service and maintaining operational efficiency in high-risk environments, I am confident in my ability to meet the demands of this role.

Overview

30
30
years of professional experience

Work History

Driver

Uber And Lyft
Nashville
04.2025 - Current
  • Delivered safe and timely transportation services, ensuring high customer satisfaction through effective communication and professionalism.
  • Navigated efficiently through high-traffic areas, optimizing routes to minimize delays and enhance service reliability.
  • Maintained vehicle cleanliness and functionality, conducting regular inspections to ensure compliance with safety standards.
  • Assisted passengers with loading and unloading luggage, providing courteous service to enhance overall travel experience.
  • Utilized navigation and ride-sharing applications to streamline ride pickups and drop-offs, enhancing operational efficiency.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Uber gold driver with a 4.98 star rating, his driven over 2800 trips in 10 months. With a 97% acceptance rate, 97 driver insight score, and 0% cancellation rate.

AST

Loomis Armored US, LLC.
Nashville
11.1995 - 04.2025
  • Trained new employees on proper procedures
  • Operated specialized electronic surveillance systems
  • Collaborated with team members to plan efficient routes
  • Provided excellent customer service by addressing client inquiries or concerns in a professional manner
  • Safely operated armored vehicles in various weather conditions while adhering to traffic laws
  • Demonstrated strong attention-to-detail
  • Maintained a clean and organized work area
  • Utilized GPS navigation systems to determine optimal routes
  • Performed inspections of vehicle tires, brakes, lights, and other safety features
  • Coordinated closely with dispatchers to ensure timely arrivals/departures
  • Demonstrated strong problem-solving skills when faced with unexpected challenges or obstacles
  • Worked in small groups and individually
  • Participated in training programs focused on defensive driving
  • Operate Different Type of Vehicle 8-10 hours
  • Completed day-to-day duties accurately and efficiently.
  • Can diagnostic and troubleshoot different support devices, laptops, and other work equipment
  • Great communication skills
  • Basic knowledge of MS Office and MS Outlook
  • Monitored Electronic surveillance System

Education

Associate's degree - Computer Science

ITT Technical Institute
Nashville, TN

Skills

  • Commercial driving
  • Route optimization
  • Communication skills
  • Dispatching customer service calls
  • Customer Service support
  • Defensive driving
  • GPS navigation
  • Electronic surveillance
  • Problem resolution
  • Contributing within a team environment
  • Solid communication skills
  • Knowledge of MS Office and MS Outlook

License

  • Class D Driving License
  • Endorsement F

Timeline

Driver

Uber And Lyft
04.2025 - Current

AST

Loomis Armored US, LLC.
11.1995 - 04.2025

Associate's degree - Computer Science

ITT Technical Institute
Kenneth Jones