Kenneth Jones
Antioch
Summary
With over 29 years of experience as a dedicated armored car specialist in the greater Nashville area and surrounding counties, I have honed my expertise in secure transportation and cargo handling. My proven track record includes training personnel on safety procedures, conducting vehicle maintenance, and optimizing transport routes. I possess strong problem-solving skills and meticulous attention to detail, ensuring compliance with security measures. Committed to delivering exceptional customer service and maintaining operational efficiency in high-risk environments, I am confident in my ability to meet the demands of this role.
Overview
30
30
years of professional experience
Work History
Driver
Uber And Lyft
Nashville
04.2025 - Current
- Delivered safe and timely transportation services, ensuring high customer satisfaction through effective communication and professionalism.
- Navigated efficiently through high-traffic areas, optimizing routes to minimize delays and enhance service reliability.
- Maintained vehicle cleanliness and functionality, conducting regular inspections to ensure compliance with safety standards.
- Assisted passengers with loading and unloading luggage, providing courteous service to enhance overall travel experience.
- Utilized navigation and ride-sharing applications to streamline ride pickups and drop-offs, enhancing operational efficiency.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Uber gold driver with a 4.98 star rating, his driven over 2800 trips in 10 months. With a 97% acceptance rate, 97 driver insight score, and 0% cancellation rate.
AST
Loomis Armored US, LLC.
Nashville
11.1995 - 04.2025
- Trained new employees on proper procedures
- Operated specialized electronic surveillance systems
- Collaborated with team members to plan efficient routes
- Provided excellent customer service by addressing client inquiries or concerns in a professional manner
- Safely operated armored vehicles in various weather conditions while adhering to traffic laws
- Demonstrated strong attention-to-detail
- Maintained a clean and organized work area
- Utilized GPS navigation systems to determine optimal routes
- Performed inspections of vehicle tires, brakes, lights, and other safety features
- Coordinated closely with dispatchers to ensure timely arrivals/departures
- Demonstrated strong problem-solving skills when faced with unexpected challenges or obstacles
- Worked in small groups and individually
- Participated in training programs focused on defensive driving
- Operate Different Type of Vehicle 8-10 hours
- Completed day-to-day duties accurately and efficiently.
- Can diagnostic and troubleshoot different support devices, laptops, and other work equipment
- Great communication skills
- Basic knowledge of MS Office and MS Outlook
- Monitored Electronic surveillance System
Education
Associate's degree - Computer Science
ITT Technical Institute
Nashville, TNSkills
- Commercial driving
- Route optimization
- Communication skills
- Dispatching customer service calls
- Customer Service support
- Defensive driving
- GPS navigation
- Electronic surveillance
- Problem resolution
- Contributing within a team environment
- Solid communication skills
- Knowledge of MS Office and MS Outlook
License
- Class D Driving License
- Endorsement F
Timeline
Driver
Uber And Lyft
04.2025 - Current
AST
Loomis Armored US, LLC.
11.1995 - 04.2025
Associate's degree - Computer Science
ITT Technical Institute