Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Rich

Deer Lodge

Summary

Dynamic professional with a positive attitude and strong mechanical aptitude, experienced in precision measurement and instrument calibration. At Kay and Associates, I led initiatives that improved calibration accuracy, enhancing customer satisfaction. Proven ability to collaborate effectively and solve complex problems, ensuring compliance with ISO standards and quality assurance practices.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
10.2024 - Current
  • Operated delivery vehicle efficiently, adhering to safety protocols and local traffic laws.
  • Loaded and unloaded packages, ensuring secure handling during transport.
  • Navigated routes using GPS technology, optimizing delivery times and reducing delays.
  • Conducted pre-trip inspections to maintain vehicle safety and reliability standards.
  • Provided exceptional customer service by delivering packages promptly and courteously.

Licensed Insurance Agent

Allstate Corp
10.2024 - 05.2025
  • Assisted clients in selecting appropriate insurance policies to meet individual needs.
  • Conducted thorough policy reviews, ensuring compliance with regulations and company standards.
  • Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
  • Educated clients about coverage options, claims processes, and risk management strategies.
  • Participated in ongoing professional development to enhance product knowledge and sales techniques.

Licensed Insurance Agent

American Health Marketplace
03.2023 - 10.2024
  • Utilized CRM software to track client interactions and streamline communication processes.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Maintained high standards of customer service by building relationships with clients.

Production Worker

Kauffman Gazebos
11.2021 - 03.2023
  • Operated machinery and equipment to ensure efficient production processes.
  • Monitored product quality and adhered to safety standards throughout operations.
  • Assisted in training new staff on production workflows and safety protocols.
  • Conducted routine maintenance checks on machinery to minimize downtime.
  • Collaborated with team members to improve workflow efficiency and reduce waste.
  • Implemented process improvements that enhanced productivity and reduced errors.
  • Supported management in troubleshooting operational issues during production runs.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Driver

Amish Families and Businesses
08.2018 - 02.2021
  • Ensured timely delivery of goods to clients, maintaining high standards of service quality.
  • Operated various types of vehicles safely, adhering to all traffic regulations and company policies.
  • Conducted routine vehicle inspections and maintenance checks, ensuring optimal performance and safety compliance.
  • Managed route planning effectively to minimize delays and optimize fuel efficiency for deliveries.

Machinist

Susato
03.2016 - 08.2018
  • Operated CNC machinery to produce precision parts according to specifications.
  • Interpreted technical drawings and blueprints for accurate machining processes.
  • Conducted routine maintenance and troubleshooting on equipment to ensure optimal performance.
  • Collaborated with team members to streamline production processes and reduce downtime.
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.

Team Leader

Alpine Sykes
11.2014 - 03.2016
  • Led team in executing operational strategies to enhance productivity and efficiency.
  • Mentored junior staff, fostering skill development and improving team performance.
  • Streamlined workflows by implementing process improvements across various departments.
  • Coordinated cross-functional collaboration to achieve project goals and enhance communication.
  • Analyzed performance metrics to identify areas for improvement and drive results.
  • Facilitated regular team meetings to align objectives and maintain accountability within the group.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

General Contractor

Vic Sanders
03.2014 - 03.2016
  • Managed construction projects from initiation to completion, ensuring adherence to timelines and budgets.
  • Collaborated with subcontractors to optimize workflow and enhance project efficiency.
  • Developed and implemented safety protocols, reducing incidents on job sites.
  • Conducted site inspections to ensure compliance with building codes and regulations.

Electronic Measurement Equipment Mechanic Inspecto

US Air Force Base
12.2009 - 04.2013
  • Utilized diagnostic tools and software to assess machinery performance and prioritize repairs effectively.
  • Contributed to team success with strong problem-solving skills in diagnosing mechanical malfunctions.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Conducted calibration of measurement instruments to ensure compliance with industry standards and specifications.
  • Developed and maintained comprehensive documentation for calibration processes, ensuring traceability and accuracy in records.
  • Collaborated with cross-functional teams to troubleshoot equipment issues, enhancing operational efficiency across departments.

Senior Calibration Technician

Kay and Associates
01.2002 - 02.2010
  • Calibrated precision instruments to ensure compliance with industry standards and specifications.
  • Conducted routine maintenance and troubleshooting on calibration equipment to enhance operational efficiency.
  • Developed and implemented calibration procedures, improving accuracy and consistency across multiple devices.
  • Trained junior technicians on calibration techniques and safety protocols, fostering skill development within the team.
  • Collaborated with engineering teams to assess equipment performance and recommend enhancements for optimal functionality.
  • Documented calibration results meticulously, ensuring traceability and adherence to quality assurance practices.
  • Led initiatives for process improvement, reducing turnaround time for calibration services while maintaining high quality standards.
  • Analyzed data trends from calibrations to identify potential areas for system upgrades or procedural adjustments.
  • Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
  • Ensured compliance with industry standards by keeping up-to-date with regulatory requirements and applying them in daily tasks.
  • Contributed to a safe work environment through consistent adherence to safety protocols during equipment handling and testing procedures.
  • Increased customer satisfaction by providing timely and accurate calibration services onsite.

Electrician

Allgood Electric
03.1999 - 01.2002
  • Installed and repaired electrical systems according to safety standards.
  • Diagnosed electrical issues using specialized testing equipment.
  • Collaborated with contractors to ensure project specifications were met.
  • Mentored junior electricians, enhancing skill development and knowledge transfer.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Aviation Electronics Technician

US Navy
08.1992 - 08.1999
  • Diagnosed and repaired avionics systems to ensure optimal performance and safety standards.
  • Conducted preventive maintenance checks on electronic equipment, enhancing reliability and reducing downtime.
  • Developed troubleshooting protocols for complex electronic systems, improving response times to technical issues.
  • Mentored junior technicians in best practices for system repairs and maintenance procedures, fostering skill development.
  • Achieved high levels of accuracy while calibrating sensitive instruments used in avionic systems, ensuring accurate data collection during flights.
  • Adjusted, repaired and replaced malfunctioning components or assemblies.

Education

Navy And Air Force Phys D And Test Cell Certified -

Physical Measurement And Dimensional Measurement Calibration
Biloxi, MS
06-2011

No Degree -

Advanced Calibration Measurement And Diagnostics
Biloxi, MS
05-2010

US Navy Certified A/C B/D Calibration Technician -

A/C B/D Calibration And Repair
Norfolk, VA
03-1996

Aviation Electronics Technician Rated US Navy -

AT(A) School
Millington, TN
06-1993

High School Diploma -

Warner Robins High
Warner Robins, GA
06-1992

Skills

  • Positive attitude
  • Optical calibration
  • Dimensional metrology
  • Teamwork and collaboration
  • Attention to detail
  • Complex Problem-solving
  • Torque calibration
  • Pressure calibration
  • Time and frequency calibration
  • Flow calibration
  • Force calibration
  • Mass calibration
  • Vibration calibration
  • Gas detection calibration
  • Humidity calibration
  • Mechanical aptitude
  • Quality assurance
  • Precision measurement
  • Electrical systems
  • Instrument Calibration
  • ISO standards
  • Temperature calibration

Certification

HTML

CSS3

Java Script

Timeline

Delivery Driver

DoorDash
10.2024 - Current

Licensed Insurance Agent

Allstate Corp
10.2024 - 05.2025

Licensed Insurance Agent

American Health Marketplace
03.2023 - 10.2024

Production Worker

Kauffman Gazebos
11.2021 - 03.2023

Driver

Amish Families and Businesses
08.2018 - 02.2021

Machinist

Susato
03.2016 - 08.2018

Team Leader

Alpine Sykes
11.2014 - 03.2016

General Contractor

Vic Sanders
03.2014 - 03.2016

Electronic Measurement Equipment Mechanic Inspecto

US Air Force Base
12.2009 - 04.2013

Senior Calibration Technician

Kay and Associates
01.2002 - 02.2010

Electrician

Allgood Electric
03.1999 - 01.2002

Aviation Electronics Technician

US Navy
08.1992 - 08.1999

Navy And Air Force Phys D And Test Cell Certified -

Physical Measurement And Dimensional Measurement Calibration

No Degree -

Advanced Calibration Measurement And Diagnostics

US Navy Certified A/C B/D Calibration Technician -

A/C B/D Calibration And Repair

Aviation Electronics Technician Rated US Navy -

AT(A) School

High School Diploma -

Warner Robins High

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Kenneth Rich