Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kensli Douthit

Dickson,TN

Summary

Motivated and dependable professional with strong interpersonal skills and a proven ability to adapt and overcome challenges. While my career path has included personal obstacles that created gaps in employment, those experiences have strengthened my resilience and commitment to growth. I am fully focused, reliable, and ready to contribute consistently and positively to a team environment.

Overview

7
7
years of professional experience

Work History

Server

Strawberry Alley Ale Works
Clarksville, TN
12.2025 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Cultivated warm relationships with regular customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

CNA

NHC
Dickson, TN
12.2023 - 04.2024
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient observations accurately in electronic health records.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Dog Groomer

PetSmart Charities
Bellevue, TN
03.2021 - 11.2022
  • Educated pet owners on grooming techniques and maintenance practices.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.

Server

Ruby Slipper Cafe
Nashville, TN
01.2019 - 01.2021
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Education

Associate of Arts - Psychology

Nashville State Community College
Nashville, TN
08-2026

High School Diploma -

Creek Wood High School
Charlotte, TN
04.2019

Skills

  • Strong work ethic
  • Professional appearance
  • Customer service
  • High-stress situations
  • Fast learner and very coachable
  • Multitasking
  • Excellent communication
  • Compassionate

Timeline

Server

Strawberry Alley Ale Works
12.2025 - Current

CNA

NHC
12.2023 - 04.2024

Dog Groomer

PetSmart Charities
03.2021 - 11.2022

Server

Ruby Slipper Cafe
01.2019 - 01.2021

Associate of Arts - Psychology

Nashville State Community College

High School Diploma -

Creek Wood High School
Kensli Douthit