Kenyata Rankin
Clarksville
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Suite Attendant
Levy
05.2019 - 08.2023
- Upheld high cleanliness standards in guest suites, ensuring comfort and satisfaction.
Assistant Manager Retail
Almost Fridays
02.2022 - 02.2023
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Customer Service Representative
Agero, Inc.
01.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Server/Shift Manager
Cracker Barrel
08.2014 - 01.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Direct Care Staff
Sunrise Community
08.2017 - 11.2017
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
Sales Associate
Justice Tween Brands
12.2016 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Store Manager
Jersey Mike's Subs
09.2015 - 10.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Inventory Associate
Amazon Warehouse
08.2013 - 09.2014
- I did daily inventory throughout the plant for multiple departments
- Excel spreadsheets were the most common thing used for inventory upkeep
- Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
Education
High school diploma -
Belleville High School-West
2013
Skills
- Medical terminology
- Retail Management
- Customer service
- Cleaning
- Serving
- Management
- Bartending
- Sales
- Leadership
- Dispatching
- Retail Sales
- Manufacturing
- Store management
- Vital Signs
- Assistant Manager Experience
- Cooking
- CPR
- Assembly
- Cash Handling
- Inventory control
Certification
- AED Certification
- TABC Certified
- CNA
- Driver's License
- CPR Certification
Timeline
Assistant Manager Retail
Almost Fridays
02.2022 - 02.2023
Customer Service Representative
Agero, Inc.
01.2021 - 01.2022
Suite Attendant
Levy
05.2019 - 08.2023
Direct Care Staff
Sunrise Community
08.2017 - 11.2017
Sales Associate
Justice Tween Brands
12.2016 - 02.2017
Assistant Store Manager
Jersey Mike's Subs
09.2015 - 10.2016
Server/Shift Manager
Cracker Barrel
08.2014 - 01.2021
Inventory Associate
Amazon Warehouse
08.2013 - 09.2014
High school diploma -
Belleville High School-West
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