Dedicated professional with a background in customer service and team collaboration. Known for excellent time management and attention to detail, contributing to enhanced customer experiences and streamlined operations in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
Kroger
Murfreesboro
10.2025 - Current
Prepared and served a variety of coffee beverages to customers.
Guided customers in menu selections and offered tailored product recommendations to enhance their experience.
Coordinated with team members to maintain smooth operations and high service standards throughout the day.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Utilized customer feedback to refine service quality and expand menu offerings, aligning with customer preferences.
Sales Associate
Walmart
Jackson
08.2023 - 10.2025
Guided customers in selecting products and addressing inquiries to enhance shopping experience.
Described merchandise and explained use, operation and care.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Analyzed sales performance metrics to uncover marketplace trends and inform strategy.
Attended weekly team meetings to review performance goals and objectives.
Created promotional strategies to drive sales volume and attract new customers.
Sales Associate
TJX Marshalls
Jackson
09.2023 - 02.2024
Guided customers in product selection and addressed inquiries to enhance shopping experience.
Executed accurate transactions at cash register, ensuring customer satisfaction.
Organized and maintained sales floor to create inviting shopping environment.
Collaborated with team members to enhance customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Worked with fellow sales team members to achieve group targets.
Host/Take-Out Server
Outback Steakhouse
Jackson
08.2022 - 08.2023
Managed reservation system to maximize seating capacity during peak hours.
Handled incoming calls during busy shifts to ensure timely service and guest satisfaction.
Greeted and seated guests warmly, enhancing their dining experience.
Provided menus and informed guests of daily specials.
Took reservations over phone and in person.
Assisted in training new hosts on procedures and policies.