Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keveontae Smith

Murfreesboro

Summary

Dedicated professional with a background in customer service and team collaboration. Known for excellent time management and attention to detail, contributing to enhanced customer experiences and streamlined operations in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Barista

Kroger
Murfreesboro
10.2025 - Current
  • Prepared and served a variety of coffee beverages to customers.
  • Guided customers in menu selections and offered tailored product recommendations to enhance their experience.
  • Coordinated with team members to maintain smooth operations and high service standards throughout the day.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Utilized customer feedback to refine service quality and expand menu offerings, aligning with customer preferences.

Sales Associate

Walmart
Jackson
08.2023 - 10.2025
  • Guided customers in selecting products and addressing inquiries to enhance shopping experience.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Analyzed sales performance metrics to uncover marketplace trends and inform strategy.
  • Attended weekly team meetings to review performance goals and objectives.
  • Created promotional strategies to drive sales volume and attract new customers.

Sales Associate

TJX Marshalls
Jackson
09.2023 - 02.2024
  • Guided customers in product selection and addressed inquiries to enhance shopping experience.
  • Executed accurate transactions at cash register, ensuring customer satisfaction.
  • Organized and maintained sales floor to create inviting shopping environment.
  • Collaborated with team members to enhance customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.

Host/Take-Out Server

Outback Steakhouse
Jackson
08.2022 - 08.2023
  • Managed reservation system to maximize seating capacity during peak hours.
  • Handled incoming calls during busy shifts to ensure timely service and guest satisfaction.
  • Greeted and seated guests warmly, enhancing their dining experience.
  • Provided menus and informed guests of daily specials.
  • Took reservations over phone and in person.
  • Assisted in training new hosts on procedures and policies.

Education

Associate of Science - Psychology

Jackson State Community College
Jackson, TN
05-2024

Skills

  • Barista training
  • Customer engagement
  • Product presentation
  • Sales strategies
  • Performance tracking
  • Attention to detail
  • Time management
  • Team collaboration
  • Effective communication

Timeline

Barista

Kroger
10.2025 - Current

Sales Associate

TJX Marshalls
09.2023 - 02.2024

Sales Associate

Walmart
08.2023 - 10.2025

Host/Take-Out Server

Outback Steakhouse
08.2022 - 08.2023

Associate of Science - Psychology

Jackson State Community College
Keveontae Smith