Multiple years experience all in high volume environments. Extremely efficient with a great work ethic. High energy, positive attitude that seeks to accommodate. Unique and rare combination of high-volume bar and fine dining experience
-Oversaw all ops for one of Nashville's most well-respected and long standing fine dine dining establishments
-Increased Top Line Sales by 24.5%
-Created a first-rate environment for both team members and guests resulting in a great culture and numerous 5 star guest reviews
-98% Staff Retention
-Manged a three-story multi-concept(bar, restaurant and nightclub) venue downtown Nashville
-Oversaw the opening of a successful business during COVID pandemic
-Ran the entire operation solo for the first nine months including, but not limited to: scheduling, ordering, sales forecasting, budgeting, floor managing
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-Was highly adaptive during constantly changing restrictions and regulations
-Turned a profit every month, with EBITDA falling under 30% only twice
-Created create guest experiences resulting in a 4.8 on Google reviews
-Oversaw ops for a two-story establishment on Broadway in downtown Nashville
-Financial Oversight(P and L, Labor and COGS)
-Changed a culture of complacency into one of great service
-Oversaw, mentored and coached 75+ employees
- Effected 32% increase in net sales, as well as a 42% increase in 4 wall EBIDTA
-Consistently ranked in the top 2 in admin work in the company(approximately 35 stores, 100 managers)
-Oversaw all FOH ops for a 300 capacity multi-bar venue downtown Nashville
-Great success in building an outstanding base of regulars in a challenging environment
-Managing labor and scheduling for approximately 30 employees
-Hiring
-Oversaw the conception and execution of an in house craft cocktail program( syrups, logistics, ordering)
-Buying and ordering of all liquor and beer
-Floor managing
-Floor Managing
-Guest Recovery
-Server checkouts and daily Financials
-Making drinks, etc
-Extensive beverage knowledge including Sommelier and Cicerone certifications, overseeing and analyzing inventory, ordering and buying for some of the largest bar/restaurants in Nashville
-Very good BOH knowledge including working in concert with exec chefs to create outstanding FOH/BOH synergy
-Highly guest forward creating an environment which produces consistently great reviews
-Highly proficient in almost all major platforms used, including but not limited to Aloha, Micros, Toast, Restaurant 365, C TUIT, Hot Schedules, Excel, Google Docs, Et al
-Exceptional business acumen including expert level P and L and COGS knowledge