Detail-oriented technician with proven problem-solving abilities and strong organizational skills. Experienced in diagnosing hardware/software issues and managing logistics to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Debug Technician I
Quanta Computer
La Vergne, TN
11.2025 - Current
Diagnosed and troubleshot hardware and software issues to ensure optimal system performance.
Assisted in the testing of new products, identifying defects and ensuring quality standards.
Operated diagnostic tools and equipment to evaluate system functionality and reliability.
Maintained accurate records of repairs, modifications, and technical specifications for reference.
Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
Installed, modified, and repaired software and hardware to resolve technical issues.
Trained and supported end-users with software, hardware, and network standards and use processes.
Logistics
United States Army National Guard
03.2024 - Current
Using logistics software and tracking systems
Managing databases for inventory and transport
Data analysis for logistics planning
Coordinating repair and maintenance of vehicles and gear
Scheduling preventive maintenance
Managing spare parts supply chains
Planning movement of personnel, vehicles, and cargo
Coordinating land, sea, and air transportation
Route planning and convoy management
Cargo loading and distribution scheduling
Technician
McCownGordon
Lebanon, TN
08.2025 - 11.2025
Operated hand and power tools for installation and maintenance tasks.
Assisted in troubleshooting equipment malfunctions to ensure operational efficiency.
Maintained accurate records of repairs and service activities for compliance documentation.
Collaborated with team members to complete projects within established deadlines.
Followed safety protocols to minimize hazards during daily operations.
Implemented quality control measures to enhance product standards and consistency.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Quality Technician
Amazon
Memphis, TN
05.2024 - 08.2025
Conducted quality inspections on incoming materials and finished products to ensure compliance with specifications.
Performed root cause analysis for defects, implementing corrective actions to improve product quality.
Collaborated with cross-functional teams to enhance process efficiency and reduce waste.
Utilized measurement tools such as calipers and micrometers for precise quality assessments.
Helped uncover and fix production problems in order to reduce overall defect rates.
Low Voltage Technician
DataComm Networks
Memphis, TN
06.2023 - 05.2024
Installed and configured low voltage systems including security, audio, and data networks.
Conducted routine maintenance and troubleshooting on existing installations to ensure optimal performance.
Collaborated with team members to execute project plans, adhering to safety protocols and timelines.
Assisted in the training of new technicians on equipment handling and installation procedures.
Optimized system performance with routine maintenance of low voltage equipment and components.
Education
Bachelor of Science - Project Management
Capella University
Minneapolis, MN
12-2026
High School Diploma -
Southwind High School
Memphis, TN
05-2023
Skills
Detail Oriented
Flexible
Computer literate with windows(Excel,Word,Powerpoint)