Summary
Overview
Work History
Education
Skills
Timeline
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Keyla Shepard

Memphis

Summary

Results-driven Quality Control Inspector with a proven track record at Amazon, enhancing product quality through meticulous inspections and effective issue resolution. Skilled in quality control planning and inspection documentation, I excel in fostering collaboration and improving processes, ensuring high standards and customer satisfaction. Adaptable and detail-oriented, I thrive in dynamic environments.

Overview

11
11
years of professional experience

Work History

Quality Control Inspector

Amazon
07.2024 - 04.2025
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.

Inventory Auditor

AT&T
03.2022 - 11.2023
  • Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
  • Counted all physical inventory and generated department audit reports.
  • Proactively identified opportunities for process improvement and cost reduction, contributing to the organization''s overall financial success.
  • Streamlined the auditing process for faster results, utilizing advanced software tools and data analysis
  • Efficiently stocked room and departments within store.
  • Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.
  • Inspected all goods for quality and quantity.
  • Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Inventoried audits of paperwork and data entry at receiving dock.

Administrative Assistant

Discovery Learning Academy
10.2018 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Performed monthly financial reporting and recorded payments to keep accounting system updated.
  • Monitored office supplies by checking inventory and placing orders.

Inventory Specialist

Williams-Sonoma
10.2016 - 02.2022
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
  • Conducted weekly cycle counts to maintain accurate inventory records and identify discrepancies promptly.

Speciman Specialist

Customized Medical Needs
07.2014 - 03.2019
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Designed employee recognition program that improved morale and reduced turnover.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Education

Bachelor of Science - Human Nutrition

Southwest Tennessee Community College
Memphis, TN
05-2026

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Visual inspections
  • Inspection documentation
  • Quality control planning
  • Recordkeeping

Timeline

Quality Control Inspector

Amazon
07.2024 - 04.2025

Inventory Auditor

AT&T
03.2022 - 11.2023

Administrative Assistant

Discovery Learning Academy
10.2018 - 01.2023

Inventory Specialist

Williams-Sonoma
10.2016 - 02.2022

Speciman Specialist

Customized Medical Needs
07.2014 - 03.2019

Bachelor of Science - Human Nutrition

Southwest Tennessee Community College

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Keyla Shepard