Keylan Harris
Clinton
Summary
Dynamic barista with exceptional customer service skills honed at Starbucks, where I consistently achieved high customer satisfaction scores. Proficient in espresso machine operation and latte art, I excel in fast-paced environments, fostering teamwork and enhancing guest experiences through personalized beverage creations. A dedicated team player committed to excellence in hospitality.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
02.2025 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
Busser
Outback Steakhouse
01.2023 - 01.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Associate of Applied Science - Cyber Security
Pellissippi State Community College
Knoxville, TN06-2026
High School Diploma -
Anderson County High School
Clinton, TN05-2025
Skills
- Up-selling
- Espresso machine operation
- Opening and closing duties
- Latte art
- Time management
- Excellent memory
- Exceptional customer service
- Team player
- Hospitality service expertise
Languages
French
Elementary
English
Native or Bilingual
Timeline
Barista
Starbucks
02.2025 - Current
Busser
Outback Steakhouse
01.2023 - 01.2024
Associate of Applied Science - Cyber Security
Pellissippi State Community College
High School Diploma -
Anderson County High School