Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keylan Harris

Clinton

Summary

Dynamic barista with exceptional customer service skills honed at Starbucks, where I consistently achieved high customer satisfaction scores. Proficient in espresso machine operation and latte art, I excel in fast-paced environments, fostering teamwork and enhancing guest experiences through personalized beverage creations. A dedicated team player committed to excellence in hospitality.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
02.2025 - Current
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Followed exact recipes for mixing and preparing beverage and food items.

Busser

Outback Steakhouse
01.2023 - 01.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Education

Associate of Applied Science - Cyber Security

Pellissippi State Community College
Knoxville, TN
06-2026

High School Diploma -

Anderson County High School
Clinton, TN
05-2025

Skills

  • Up-selling
  • Espresso machine operation
  • Opening and closing duties
  • Latte art
  • Time management
  • Excellent memory
  • Exceptional customer service
  • Team player
  • Hospitality service expertise

Languages

French
Elementary
English
Native or Bilingual

Timeline

Barista

Starbucks
02.2025 - Current

Busser

Outback Steakhouse
01.2023 - 01.2024

Associate of Applied Science - Cyber Security

Pellissippi State Community College

High School Diploma -

Anderson County High School
Keylan Harris