Keyva Riley
Memphis
Summary
Dynamic School Social Worker with extensive experience at Memphis-Shelby County Schools, skilled in crisis intervention and client advocacy. Proven track record in developing effective treatment plans and fostering positive school environments. Adept at collaborating with diverse teams and community resources to enhance student support and well-being.
Overview
24
24
years of professional experience
1
1
Certification
Work History
School Social Worker
Memphis-Shelby County Schools
Memphis
12.2016 - Current
- Established behavioral modification goals and assessed progress toward goals.
- Maintained confidentiality through stringent handling of charts and data.
- Created a positive school climate by providing support to staff members and encouraging respectful behavior among students.
- Identified appropriate community resources and provided referrals for services.
- Attended staff meetings to discuss current events affecting the school community.
- Assisted teachers with identifying, referring and supporting students.
- Provided crisis intervention services for students in need of immediate assistance.
- Developed treatment and intervention plans for students needing extra support.
- Counseled individuals and groups in specific problem areas.
- Maintained confidential case documentation.
Case Manager III
State of TN Dept. of Children's Services
Chattanooga
11.2000 - 12.2016
- Developed and maintained relationships with community resources and service providers.
- Conducted home visits to assess the safety of living environments for clients.
- Attended court hearings as a representative of the organization when needed.
- Developed individualized care plans with input from clients and their families.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Educated clients and their families about their rights and available community resources.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Provided referrals to appropriate medical, mental health, and social services.
- Advocated on behalf of clients to secure necessary services and support.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Education
Master of Arts - Social Work
Southern Adventist University
Collegedale, TN08-2012
Bachelor of Arts - Social Work
Mount Mary University
Milwaukee, WI05-1999
Skills
- Behavioral modification
- Crisis intervention
- Treatment planning
- Case documentation
- Community resource identification
- Client advocacy
- Individual counseling
- Group counseling
- Conflict resolution
- Cultural competency
- Counseling services
- Verbal and written communication
- Teamwork and collaboration
- Child welfare advocate
Certification
- Certified Yoga Instructor
Timeline
School Social Worker
Memphis-Shelby County Schools
12.2016 - Current
Case Manager III
State of TN Dept. of Children's Services
11.2000 - 12.2016
Master of Arts - Social Work
Southern Adventist University
Bachelor of Arts - Social Work
Mount Mary University
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