Khaliyah Mosley
Memphis
Summary
Accomplished Assistant Store Manager with a proven track record at Family Dollar, enhancing store performance through effective team management and strong leadership. Expert in customer service and inventory monitoring, significantly raising satisfaction ratings and streamlining operations. Skilled in both staff oversight and sales proficiency, ensuring operational excellence and customer loyalty.
Overview
2026
2026
years of professional experience
Work History
Sales Lead Keyholder
Dollar General
- Opened inventory boxes and restocked shelves.
- Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Assistant Store Manager
Family Dollar
11.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor - Legal Studies
University of Mississippi
University, MS05.2019
Associate Of Arts - Social Work
Holmes Community College
Goodman, MS05.2016
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Inventory monitoring
- Loss prevention
- Staff oversight
- Sales proficiency
Timeline
Assistant Store Manager
Family Dollar
11.2022 - Current
Sales Lead Keyholder
Dollar General
Bachelor - Legal Studies
University of Mississippi
Associate Of Arts - Social Work
Holmes Community College
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