Kiara Brown
Cordova
Summary
Demonstrated ability to drive product promotion and increase revenue through effective customer engagement and sales communication. Highly organized and dependable, with extensive experience in display setup, inventory management, and providing knowledgeable customer support. Committed to enhancing customer loyalty through exceptional service.
Overview
7
7
years of professional experience
Work History
Order Selector
Nike
Memphis
08.2023 - 04.2026
- Selected and packed orders accurately for efficient distribution processes.
- Used handheld scanners to key in data for packages.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Inspected product for damages or defects before placing them into containers.
- Reported any discrepancies with order fulfillment immediately to supervisor and manager.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Online Grocery Associate
Walmart
Pasco
03.2021 - 02.2023
- Assisted customers with online grocery orders and selections.
- Prepared and packed groceries for delivery to customer locations.
- Ensured product quality by checking freshness and expiration dates.
- Maintained cleanliness and organization in the grocery pickup area.
- Communicated effectively with customers regarding order updates and issues.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
E-Commerce Clerk (Online Shopping)
Fred Meyer
Kennewick
10.2020 - 01.2021
- Assisted customers with product selection and order placement through online platforms.
- Provided timely responses to customer inquiries and resolved issues efficiently.
- Utilized e-commerce tools to track order status and ensure delivery accuracy.
- Satisfied customers with quick, accurate service under tight deadlines.
Substitute Teacher
Kosmic Kids
DeSoto
09.2019 - 05.2020
Education
High School Diploma -
Chiawana High School
Pasco, WA06-2017
Skills
- Order accuracy and online tracking
- Problem solving and complaint resolution
- Effective communication skills
- Time management strategies
- Team collaboration techniques
- Safe lifting and barcode scanning
- Data entry proficiency
Timeline
Order Selector
Nike
08.2023 - 04.2026
Online Grocery Associate
Walmart
03.2021 - 02.2023
E-Commerce Clerk (Online Shopping)
Fred Meyer
10.2020 - 01.2021
Substitute Teacher
Kosmic Kids
09.2019 - 05.2020
High School Diploma -
Chiawana High School