Summary
Overview
Work History
Education
Skills
References
Timeline
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Kiara Mathews

Nashville

Summary

Dynamic Vas/SP Lead at Under Armour with a proven track record in exceeding sales goals and enhancing customer satisfaction. Skilled in operational efficiency and employee training, I excel in conflict resolution and performance monitoring, driving team engagement and productivity. Proficient in Microsoft Excel, I effectively manage workflows and mentor teammates for success.

Overview

8
8
years of professional experience

Work History

Vas/SP Lead

Under Armour
Nashville
06.2021 - Current
  • Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
  • Developed new skills such as running the EP/OS report, using the Dematic system, and labor management
  • The ability to have difficult conversations and communicate important information to teammates
  • The ability to lead teammate engagement surveys, and different teammate group activities
  • The ability to manage 50+ teammates daily
  • Monitor and control shuttles, eliminate assembly jams, and identify any computer system issues
  • The ability to use my problem-solving skills to navigate through LM to fix orders in exceptions
  • Observe teammates in teammate observations to give additional tips to better their production process to ensure high evaluation scores
  • Had the opportunity to train/mentor two fellow teammates to become Team Lead
  • Had the opportunity to shadow different leads in other departments
  • Had the opportunity to shadow two managers
  • The ability to participate in manager meetings and speak to the teammates progress processing data

Warehouse 1 teammate

Under Armour
Nashville
11.2016 - 06.2021

Education

Highschool Diploma -

Cane Ridge High School
Nashville, TN

Skills

  • Leadership
  • Conflict resolution
  • Operational efficiency
  • Equipment troubleshooting
  • Employee training
  • Performance monitoring
  • Workplace safety
  • Performance improvement
  • Staff training
  • Strategic planning
  • Budget planning
  • Analytical and critical thinking
  • Adaptable to change
  • Critical thinking
  • Multitasking
  • Microsoft Excel
  • Task prioritization
  • Team building
  • Workflow management

References

Available upon request

Timeline

Vas/SP Lead

Under Armour
06.2021 - Current

Warehouse 1 teammate

Under Armour
11.2016 - 06.2021

Highschool Diploma -

Cane Ridge High School

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Kiara Mathews