KIERSTAN C. STITH
Nashville
Summary
A strong background in financial operations, client relations, and process improvement. Proven success in managing high-value accounts, ensuring compliance with corporate financial policies, and delivering exceptional client service. Skilled at identifying client needs, streamlining workflows, and implementing solutions that enhance efficiency and accuracy. Adept at coordinating cross-functional teams, resolving complex issues. Committed to driving operational excellence, fostering client satisfaction, and supporting organizational growth through strategic, data-informed decision-making.
Overview
5
5
years of professional experience
Work History
FINANCE ASSOCIATE
PARAMOUNT | BET NETWORKS
04.2023 - Current
- Ensured full compliance with Paramount's financial policies and procedures.
- Managed purchase orders and end-to-end payment processes to maintain fiscal accuracy.
- Facilitated vendor registration and onboarding in Graphite.
- Served as the key liaison between Marketing and Finance to align on budgets and reporting.
- Led recurring meetings with external agencies to reconcile budgets and close out financial obligations.
- Streamlined financial operations and improved cross-functional collaboration through strategic process enhancements.
- Coordinated weekly alignment meetings with Legal to ensure compliance on contracts and budget agreements.
- Maintained detailed financial tracking systems to monitor purchase orders, invoices, and budget allocations.
- Served as a primary point of contact for high-profile partners, including New Engen, Amazon, Apple, Meta, Comcast, Vizio, and LG.
- Cultivated strong working relationships with operations teams and external vendors.
- Assisted supervisor in other financial cleanup responsibilities.
FINANCIAL SERVICES REPRESENTATIVE
BANK OF AMERICA | MERILL LYNCH
11.2022 - 04.2023
- Identified client financial needs and provided tailored, needs-based solutions.
- Strengthened client relationships through proactive service-to-sales engagement.
- Resolved client inquiries efficiently while ensuring accuracy and compliance.
- Delivered exceptional phone-based service and support for Merrill clients.
CUSTOMER SUPPORT ANALYST
INTERAPT
12.2020 - 05.2021
- Provided prompt and professional support to clients via phone, email, and chat.
- Tracked and managed support cases using CRM and ticketing systems.
- Collaborated with internal teams to resolve complex client concerns.
- Ensured compliance with company policies and data privacy standards.
Education
High School Diploma -
Dallastown Area High School
Dallastown, PASkills
- Strong Written and Verbal communication skills
- Process Improvement
- Budget Management
- Client Satisfaction
- Proficient in Microsoft Office Suite
- Cross-functional Collaboration
- Relationship Management
- Strategy Development
References
References available upon request.
Timeline
FINANCE ASSOCIATE
PARAMOUNT | BET NETWORKS
04.2023 - Current
FINANCIAL SERVICES REPRESENTATIVE
BANK OF AMERICA | MERILL LYNCH
11.2022 - 04.2023
CUSTOMER SUPPORT ANALYST
INTERAPT
12.2020 - 05.2021
High School Diploma -
Dallastown Area High School