Kiersten Boyd
Memphis
Summary
Dynamic and adaptable professional with a proven track record at Main Event, excelling in event management and customer service. Demonstrates strong leadership and verbal communication, enhancing guest experiences and resolving conflicts with creativity. Skilled in teamwork and adaptability, consistently delivering exceptional service and fostering positive environments.
Overview
2
2
years of professional experience
Work History
Party Hostess
Main Event
Memphis, TN
12.2023 - 02.2025
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Completed party checklist to confirm each party received contracted elements of party package.
- Adhered to strict party schedule to avoid overbooking or delay of parties.
- Enhanced guest experience by providing attentive service and anticipating party needs.
- Supervised party area and delivery of services to verify guests complied with facility safety rules.
- Trained new Party Hostesses on company policies and procedures to maintain high-quality service standards.
- Coordinated with other staff members to ensure timely delivery of food, beverages, and entertainment options.
- Delivered exceptional customer service by attentively listening to client concerns and promptly addressing issues that arose during events.
- Cheerfully briefed customers on facility rules, amenities and party policies.
- Maintained a welcoming atmosphere with excellent interpersonal skills and friendly demeanor.
- Decorated and set tables in accordance with party themes and age groups.
- Resolved conflict to maintain fun, positive and safe event environments.
- Set up promotional displays and equipment for special events and activities.
- Directed guests to correct areas for eating, dancing, and other services.
Intern
Girls Inc South Park Center
Memphis, TN
09.2023 - 11.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Led indoor and outdoor activities to entertain and occupy children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Fostered creativity through arts and crafts projects, encouraging self-expression among the children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Camp Specialist Intern
Boys and Girls Club of Memphis Sycamore View
Memphis, TN
06.2023 - 07.2023
- Adapted quickly to new responsibilities as organizational needs evolved, demonstrating flexibility and a willingness to learn on the job.
- Participated in training programs to further develop professional skills, staying current on industry trends and best practices.
- Analyzed problems and worked with teams to develop solutions.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
WEX Intern
Boys and Girls Club of Memphis Tech Center
Memphis, TN
10.2022 - 05.2023
- Sorted and organized files, spreadsheets, and reports.
- Contributed to positive work environment by actively participating in team-building activities.
Education
Overton High School
Memphis, TN05-2025
Skills
- Adaptable Learner
- Strong Verbal Communication
- Creative and resourceful
- Conflict resolution
- Strong academic record
- Teamwork and collaboration
- Skilled Multitasker
- Event preparation
- Dependable and reliable
- Party management
- Strong leadership
- Enthusiastic Demeanor
- Adaptability
Timeline
Party Hostess
Main Event
12.2023 - 02.2025
Intern
Girls Inc South Park Center
09.2023 - 11.2024
Camp Specialist Intern
Boys and Girls Club of Memphis Sycamore View
06.2023 - 07.2023
WEX Intern
Boys and Girls Club of Memphis Tech Center
10.2022 - 05.2023
Overton High School