Kiley Slater
Cleveland
Summary
I am very compassionate about this field. As I continue my schooling I apply skills from both working and learning to make sure I stay professional and prepared. Nothing makes me happier than when a family tells me how good their loved one appears. I am compassionate and understanding to each individuals needs and situations. I have developed skills in embalming and cosmetics and have experience operating the crematory. I make sure to ask questions and make the best educated decisions if needed. I have consoled quite a few family members about their loved ones passing, to which their feedback was gracious.
Overview
4
4
years of professional experience
Work History
Apprentice Funeral Director
Poole Funeral Home
3000 Ralph Buckner Blvd
09.2025 - Current
- Prepared deceased individuals for viewings, applying industry-standard practices for preservation and presentation.
- Supported funeral directors during services, managing schedules and assisting with various ceremonial tasks.
- Communicated effectively with bereaved families, addressing inquiries and providing timely updates throughout the process.
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
- Facilitated viewings and visitations by preparing the deceased''s appearance according to family requests while adhering to safety guidelines.
- Demonstrated professionalism and empathy when interacting with clients, creating an atmosphere of trust and comfort during their time of need.
- Maintained a clean and welcoming visitation area, allowing families to grieve and remember their loved ones in a comforting space.
- Supported bereaved families during difficult moments by offering emotional care throughout the entire process from service planning till after-service follow-up calls or visits.
- Worked closely with clergy members to plan and execute religious ceremonies as per family preferences, providing comfort during difficult times.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Performed embalming procedures and updated case study reports.
- Completed death certificates, burial permits and other legal documents for families.
- Improved appearance of remains with use of cosmetics.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Arranged clergy, music and other service details for clients.
- Embalmed human remains to slow decomposition.
Steam Line Operator
Fazolis
4550 N Lee HWY
07.2025 - 12.2025
- Collaborated with team members to enhance workflow and maintain productivity.
- Trained new staff on proper procedures and equipment usage.
- Conducted quality checks on food items to guarantee consistency in taste and presentation.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Facilitated cross-training sessions, enabling staff to operate multiple lines and increase versatility.
- Made sure that products were produced on time and are of good quality.
Panera Bread
Hamra Enterprises
375 Paul Huff Pkwy
10.2023 - 07.2024
- Assisted in inventory management, including stock rotation and supply ordering for kitchen operations.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Trained new line cooks on kitchen procedures and equipment use to enhance team performance.
- Implemented time-saving techniques in food prep that improved overall kitchen workflow.
- Provided support during peak hours by efficiently managing multiple cooking stations simultaneously.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Drive-Thru Cashier
Debos Diners
220 Paul Huff Pkwy
03.2022 - 08.2023
- Assisted in training new staff on service protocols and cash handling procedures.
- Collaborated with team members to ensure timely order preparation and delivery.
- Addressed customer inquiries and resolved issues to promote satisfaction and loyalty.
- Implemented best practices for speed of service, contributing to improved workflow efficiency.
- Developed familiarity with menu items, providing accurate recommendations to customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
Education
Funeral Directing
John A Gupton
Nashville, TN04-2027
Skills
- Restorative art
- Office administration
- Compassionate demeanor
- Body preparation
- Death certificate processing
- Mortuary operations
- Knowledge of osiris and VRSM
- Crematory maintenance
- Funeral home services
- Embalming techniques
- Multitasking Abilities
- Adaptability and flexibility
- Task prioritization
Timeline
Apprentice Funeral Director
Poole Funeral Home
09.2025 - Current
Steam Line Operator
Fazolis
07.2025 - 12.2025
Panera Bread
Hamra Enterprises
10.2023 - 07.2024
Drive-Thru Cashier
Debos Diners
03.2022 - 08.2023
Funeral Directing
John A Gupton