Kim Morris
Sparta,TN
Summary
Experienced leader turned Realtor with 24 years of guiding teams, solving problems, and delivering results. Combines strong communication, organization, and client service skills to provide a smooth and professional real estate experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Dexter axle
01.2024 - 03.2025
- Responded to customer requests for products, services, and company information.
- Assisted customers with account set-up
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Managed return process for defective or unwanted products
- Processed required paperwork to expedite handling of shipped and received goods
Machine Operator
C & M metals
03.2020 - 09.2023
- Properly loaded and unloaded materials in and out of machines.
- Used calipers, tape measure and/or square to check parts.
- Measured completed pieces to identify product irregularities and specifications non-conformance
DM
Taco Bell
02.2016 - 09.2018
- Supervised 7 locations to ensure high-quality standards of operation.
- Improved operational standards at all 7 locations.
- Created a 6 week Training Class for all junior key holders that was designed to identify any gaps and increase confidence.
- Ensure labor laws are followed.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Defined clear targets and objectives and communicated to other team members
- Leveraged data and analytics to make informed decisions and drive business improvements Implemented performance management systems, providing constructive feedback and coaching opportunities to employees
RGM
Taco Bell
02.2006 - 02.2015
- I was training store for the Area.
- Supervised a team of 30 employees including 7 managers.
- Led and directed team members on effective methods, operations, and procedures.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Helped facilitate new store opening by hiring and training all employees and management while maintaining my own stores performance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
Skills
- Time management
- Communication skills
- Leadership
- Self-motivated and independent
- Relationship building
- Customer service
- Problem-solving
- Multitasking
- Critical thinking
- Organization and time management
- Goal setting
- Administrative skills
Certification
Real Estate License
Awards
BUILDING CAPABILITY AWARD FEB '13
PERSONAL AWARD FROM REGION LEADER JULY '15
RGM OF THE QUARTER OCT '15
RGM OF THE YEAR 2016
RGM OF THE QUARTER '16
Timeline
Shipping Clerk
Dexter axle
01.2024 - 03.2025
Machine Operator
C & M metals
03.2020 - 09.2023
DM
Taco Bell
02.2016 - 09.2018
RGM
Taco Bell
02.2006 - 02.2015