Kimberly Binkley
Lebanon
Summary
Dynamic and detail-oriented professional with proven expertise in organization and time management, honed at Irving Materials Inc. and University Medical Center. Adept at enhancing client relations and streamlining appointment scheduling, ensuring efficient operations and a positive experience for all stakeholders. Strong verbal communication skills complement a high typing speed for effective data entry.
Overview
23
23
years of professional experience
Work History
Receptionist
Irving Materials Inc.
06.2020 - 01.2025
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted visitors, ensuring a positive first impression and facilitating smooth entry processes.
- Managed scheduling for meetings and appointments, optimizing time allocations for staff.
- Maintained organized filing systems for documents and records, enhancing retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Radiology Secretary
University Medial Center
08.2001 - 03.2019
- Managed patient scheduling for diagnostic imaging services.
- Coordinated communication between radiologists and referring physicians.
- Processed medical records and maintained confidentiality standards.
- Assisted in preparing reports and documentation for departmental meetings.
- Enhanced patient experience by efficiently scheduling and managing radiology appointments.
- Supported radiology department by maintaining clean and organized workspaces for optimal functionality.
- Managed appointment cancellations and rescheduling efficiently, minimizing disruptions in daily operations.
- Streamlined front office operations by organizing and maintaining patient records and documentation.
Education
No Degree -
Volunteer State Community College
Gallatin, TNHigh School Diploma -
Lebanon High School
Lebanon, TN05.1983
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Data inputting
- File management
- Multi-line telephone operation
- Typing speed
Timeline
Receptionist
Irving Materials Inc.
06.2020 - 01.2025
Radiology Secretary
University Medial Center
08.2001 - 03.2019
No Degree -
Volunteer State Community College
High School Diploma -
Lebanon High School