Kimberly Davis
Chattanooga
Summary
Experienced House Manager specializing in team leadership, safety compliance, and staff training. Over 10 years in residential operations focused on enhancing efficiency and maintaining high care standards. Expertise in monitoring regulations, developing systems, and training staff to uphold compliance and quality.
Overview
1
1
Certification
28
28
years of professional experience
Work History
House Manager
Orange Grove Center
Chattanooga
01.2014 - Current
- Monitored health and safety regulations, ensuring compliance for resident well-being.
- Developed systems for efficient management of daily operations within the residential facility.
- Established and upheld high standards for cleanliness, hygiene, and orderliness across premises.
- Implemented training programs for newcomers to enhance service delivery standards.
- Coordinated transportation schedules to facilitate resident participation in various programs.
- Managed inventory of necessary supplies and equipment for operational effectiveness.
- Maintained detailed records of resident care incidents to ensure regulatory compliance.
- Communicated with maintenance team regarding repairs needed to uphold facility integrity.
Team Leader
Orange Grove Center
Chattanooga
09.2017 - 10.2020
- Fostered positive work environment, enhancing collaboration among team members.
- Provided training and support to motivate team members and align with objectives.
- Set clear expectations for employees and offered guidance to ensure accountability.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Created and managed budgets for travel, training, and team-building activities.
Direct Support Professional
Orange Grove Center
Chattanooga
07.1998 - 10.2014
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supported clients with daily living activities and personal hygiene to enhance quality of life.
- Assisted individuals in learning and developing new skills.
- Provided compassionate care to individuals with developmental disabilities.
- Advocated for clients' rights and preferences within the community setting.
- Monitored behaviors, documented observations, and reported changes or concerns to supervisor to ensure timely interventions.
- Recorded client progress and communicated updates to families and staff to foster collaborative care.
- Accompanied individuals on outings to promote independence and integration into the community.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
Bus Driver
Orange Grove Center
Chattanooga
02.2010 - 08.2010
- Transported passengers safely to various locations within community.
- Assisted individuals with disabilities in boarding and disembarking safely.
- Managed passenger behavior to promote a safe and enjoyable travel environment.
- Followed traffic laws and regulations to ensure safe driving practices.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Conducted pre-trip inspections of vehicles for safety compliance.
- Operated wheelchair lifts to assist passengers with special needs onto the bus safely.
- Collaborated with team members to enhance service delivery and uphold safety standards.
- Communicated schedules and routes clearly to enhance passenger understanding and satisfaction.
- Reported any incidents that occurred during route travel to management personnel immediately.
Education
High School Diploma -
Howard High School
Chattanooga, TN05-1987
Some College (No Degree) - Health Care
Chattanooga State Community College
Chattanooga, TNSkills
- Residential operations
- Safety compliance
- Emergency response
- Facility inspections
- Inventory management
- Record keeping
- Quality assurance
- Budget management
- Financial oversight
- Staff management
- Staff training
- Team leadership
- Program oversight
- Workflow monitoring
- Activities scheduling
- Supply ordering
- Appointment management
- Resource allocation
- Time management
- Shift management
- Personnel problem management
- Collaborative teamwork
- Verbal communication
- Written correspondence
- Organizational abilities
- Problem solving
- Relationship building
- Organizational excellence
- Multitasking Abilities
- Priority management
- Skill building
- Curriculum design
- Multitasking Abilities
- Priority management
- Safety standards
- Time management
- Personnel problem management
- Job coaching
- Behavioral assessment
- Employment strategies
- Client advocacy
- Occupational training
- Monitoring progress
- Effective communication
- Conflict resolution
- Skill development
- Decision-making support
- Client assessment
Certification
- Certified Nursing Assistant
- CPR & First Aid
- Medication Administration
Accomplishments
- ICF/IID Deficiency Free Survey Comet Trail 2023 Orange Grove Center
- Direct Support Professional Award 2022 Orange Grove Center
- Van Driver Of The Quarter Award 2011 Orange Grove Center
- Paddle Award 2002 Orange Grove Center
- Most Spirited Supportive Care Specialist Award 1998 Chattanooga State, OGC
- CNA of the Year 1998, National Health Care
Timeline
Team Leader
Orange Grove Center
09.2017 - 10.2020
House Manager
Orange Grove Center
01.2014 - Current
Bus Driver
Orange Grove Center
02.2010 - 08.2010
Direct Support Professional
Orange Grove Center
07.1998 - 10.2014
High School Diploma -
Howard High School
Some College (No Degree) - Health Care
Chattanooga State Community College