Kimberly French

Preceptor/Supervisor

• Managed direct reports actively engaging in relevant education, time management, and coordination in planning for positive outcome of both internal and external customer service.
• Provided new surveyor training during on-site surveys, focusing on LTCSP, Critical Pathways, Appendix PP, Chapter 5 and all survey tasks prior to the SMQT certification test.
• Reviewed statement of deficiencies and provided Quality Assurance and oversight to surveyors for all certification and licensure surveys assigned based on State and Federal guidelines.
• Processed POCs and DPOCs to determine if the facility has adequately met all the state and federal requirements. Scheduled complaint surveys, recertification surveys, and revisits as needed.

• Long Term Care Survey Team. Conducted all assigned certification, licensure, complaint, and revisit surveys of healthcare facilities, according to defined processes and guidelines set forth by State and Federal survey protocols to ensure a thorough review of facility practices and/or allegations against the facility.

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
• MBQUIP Coordinator providing education to staff related to statistic required to maintain Critical Access Hospital.
• Educated patients and answered questions about health condition, prognosis and treatment.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Performed triage on all incoming patients and determined severity of injuries and illnesses.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

• Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
• Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Provided direct patient care, stabilized patients and determined next course of action.
• Maintained open availability to rotate through on-call schedule, including night and weekend visits.

• Worked with management team for strategic turn around of company during significant restructuring.
• Implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Interviewed, supervised and motivated 84 staff members to achieve optimal productivity.
• Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
• Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
• Recruited new professional staff members and implemented comprehensive training programs.
• Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
• Designed and implemented standards of care for nursing and patient care.
• Maximized staff and patient protections by enforcing optimal disease prevention protocols.
• Investigated and reported all incidents per hospital policies.
• Provided direct nursing care to patients when personnel was short-staffed.

• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re occurrence.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Traveled to various facilities to provided agency staffing and ensure continuation of quality care for patients.
• Staffed on location clinics for administration of vaccines and well check ups during flu season.