Kimberly Lush
Murfreesboro,TN
Summary
A perpetual learner with the drive to overcome any obstacle, the experience to build a solid foundation for continued growth, and the humility to use resources available to accomplish a successful outcome in all situations. 10+ years’ experience in leadership, business strategy & growth, analytics, team building, engagement, budgeting, hiring, & employee retention.
Overview
12
12
years of professional experience
Work History
Director of Cultural Relations
RAWSO Constructors
04.2022 - Current
- Responsible for all administrative departments including HR, IT, Marketing, Benefits, and Training
- Duties include vision casting, budget planning & analysis, KPI designation, & goal assessment & tracking.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Established performance management systems to align individual goals with organizational objectives.
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Optimized workforce planning strategies to align staffing levels with business needs efficiently.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
- Boosted brand awareness by implementing targeted marketing campaigns and strategic partnerships.
- Conducted market research to inform decision-making and ensure alignment with target audiences'' needs and preferences.
- Enhanced cybersecurity measures for the organization through regular system audits, vulnerability assessments, and employee training programs.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Optimized IT budget allocation by identifying cost-saving opportunities and reallocating resources towards high-impact projects.
- Oversaw the selection, implementation, and integration of new enterprise software applications that streamlined business processes across multiple departments.
- Fostered a culture of collaboration within the IT team through regular meetings, open communication channels, and cross-functional project engagements.
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Managed a team of trainers, ensuring consistent delivery of high-quality instruction across all company departments.
- Collaborated with stakeholders to identify skill gaps and align training objectives with business goals.
- Streamlined onboarding processes, expediting new hire integration into the workforce.
- Led cross-functional teams in creating innovative learning materials for diverse audiences.
Cultural Relations Manager
RAWSO Constructors
02.2021 - 04.2022
- Responsible for strategic hiring, software analysis, employee engagement, company culture, strategic marketing, company infrastructure, & alignment of administrative goals with company growth strategy.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Contract Services Manager
RJ Young
02.2012 - 02.2021
- Responsible for hiring, customer satisfactions, departmental goals, strategic planning, departmental engagement, departmental budget, departmental employee retention
- Additional titles were held during this period.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
Education
Undergraduate - Residential Planning
The Art Institute
Philadelphia, PA12.2005
Some College (No Degree) - General Education
Austin Peay State University
Skills
- Department Development
- Strategic Management
- Department Oversight
- Data Analytics
- Constructive Feedback
- Event Planning
- Key Relationships
- Thought Leadership
- Results Tracking
- Employee Performance Evaluations
- Business Growth
- Social Media Content Creation
Timeline
Director of Cultural Relations
RAWSO Constructors
04.2022 - Current
Cultural Relations Manager
RAWSO Constructors
02.2021 - 04.2022
Contract Services Manager
RJ Young
02.2012 - 02.2021
Undergraduate - Residential Planning
The Art Institute
Some College (No Degree) - General Education
Austin Peay State University
Similar Profiles
Barkha ShreeBarkha Shree
Senior Accounts Payable Specialist at Maple Reinders Constructors Ltd.Senior Accounts Payable Specialist at Maple Reinders Constructors Ltd.
STEVEN CARRANCOSTEVEN CARRANCO
Electrician at MMR ConstructorsElectrician at MMR Constructors
Natalie TuttleNatalie Tuttle
Helper at MMR ConstructorsHelper at MMR Constructors