Kimberly Reak

• Calculated and remitted state sales tax, service, and other charges.
• Entered title and vehicle information into database.
• Communicated with customers to resolve common title issues.
• Contacted multiple Motor Vehicle Department's to determine status of pending titles.
• Managed and reconciled accounts to finalize accurate and complete financial transactions.
• Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
• Examined and verified 50 plus titles weekly.
• Analyzed title documents to identify potential issues and resolve any discrepancies.

Prepared and processed title and registration documents for customer vehicles.

Prepared legal transfer documents to submit to the state of Motor Vehicles Department.

Ensured and complied to the state, local and federal quidelines of transferring customer tag work.

Answered and responded to customer inquires in regards to tag transfer, registration needs and any other issues relating to their tag and title needs.

Adhered to company quideline's and procedures.

• Received and reviewed incoming documents and materials.
• Entered vehicle data into the state's computer tracking system and scanned paperwork in according to policy and procedures.
• Responsible for managing the process of a number of dealerships and their customers title and registration transfer needs.
• Met production targets and tight deadlines by collaborating closely with team members.
• Examined incoming materials and compared to documentation for accuracy and quality.