Kimberly Smith
Memphis
Summary
Dedicated professional with experience in customer service and cash management. Recognized for organizational skills and ability to analyze data, ensuring compliance and smooth operations in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerk Grade 5 Step 3
Internal Revenue Service, IRS
Memphis
04.2023 - Current
- Processed taxpayer information using IRS database systems.
- Performed data entry tasks to update customer accounts records.
- Scanned documents into digital formats ensuring accuracy of content.
Cashier (Seasonal)
Victoria Secret
Memphis
10.2024 - 01.2025
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained organized cash register area for smooth operations.
- Handled returns and exchanges following store policies accurately.
- Collaborated with team members to ensure optimal store presentation.
Customs Trade Coordinator
FedEx Trade Network
Memphis
09.2021 - 04.2023
- Coordinated logistics and documentation for international trade shipments.
- Managed customs clearance processes for compliance with regulations.
- Analyzed shipment data to streamline operational workflows.
- Assisted in resolving disputes between customers and vendors and suppliers when necessary.
Education
High School Diploma -
Hamilton High
Memphis, TNSkills
- Customer service
- Cash management
- Data entry
- Attention to detail
- Time management
Certification
- Pharmacy Tech Licensure
Timeline
Cashier (Seasonal)
Victoria Secret
10.2024 - 01.2025
Clerk Grade 5 Step 3
Internal Revenue Service, IRS
04.2023 - Current
Customs Trade Coordinator
FedEx Trade Network
09.2021 - 04.2023
High School Diploma -
Hamilton High