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QA Engineer with currently training to catch errors before they bit. Experience in customer support and quality assurance roles. Adept at leading teams and delivering high-quality results in fast-paced environments. Seeking growth opportunities to further develop leadership and technical skills in a competitive industry


  Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.
  Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously.
  Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
  Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
  Proactive working at home with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.
  Motivated Customer Service Representative with over 2-3 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English.
  Friendly Customer service skills with 3-5 years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities.
  A Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
  Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate systems. Effective at operating within regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.


I have relocated to Kansas to settle close to my family. I am looking to join a company and grow into and within the company for a long term career. My work ethic is always to contribute to an organization’s mission through robust comprehension of policies and procedures utilizing my mindset of continual improvement that drives efficiencies and effectiveness. Working in an environment where teamwork is a priority, and long term commitment to employees is promoted.

Successful Management with 10 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Kimberly Hussein

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Revenue Specialist (remote)

Remote Seasonal Test Scorer

Customer Service Representative

Education

Bachelor of Arts - English Language and Literature, General

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Revenue Specialist (remote)

Remote Seasonal Test Scorer

Customer Service Representative

Bachelor of Arts - English Language and Literature, General

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