Kip Whitman
Charleston,TN
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset. Helps achieve goals by coordinating resources, schedules, and team members to meet demands. Seeks every opportunity to improve operations and team performance.
Overview
32
32
years of professional experience
Work History
AMR Senior Specialist - Community Team & Media Team
Apple Inc.
06.2024 - Current
- Created and managed internal culture podcasts for Support +
- Created and designed Culture space in Chorus (Internal Website)
- Created Instructional design and content creation to facilitate the design of modules, and phantom videos
- Engaged in critical thinking, communication, technical aptitude, curiosity, imagination, excellent time management, and commitment to availability.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
AMR Reach Connection Coordinator
Apple Inc.
12.2023 - 06.2024
- Created and managed internal career and development podcasts and videos
- Created and managed community rooms for assisting employees with career development
- Collaborated with the Reach Connections leads to support the execution of Career Spotlights and other initiatives.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
AMR Senior Specialist - Media Team
Apple Inc.
09.2022 - 12.2023
- Created Instructional design and content creation to facilitate the design of modules, and phantom videos
- Engaged in critical thinking, communication, technical aptitude, curiosity, imagination, excellent time management, and commitment to availability.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Fostered culture of continuous improvement, leading by example and encouraging innovation at all levels.
Project Manager for AC Collaboration Bullseye
Apple Inc.
02.2022 - 09.2022
- Global Project Manager for Issues in Core Curation rotation
- Completed Curation Playbook Project and Gather in Chorus migration
- Worked on cutover, validation, testing, implementation, design, and support strategies.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
AMR Senior Specialist - Lead Curation Admin
Apple Inc.
02.2017 - 02.2022
- Lead Bullwinkle Curation Admin
- Duties included feedback, testing, written documentation, site support, and collaboration on Curation changes
- Drove conversations and creativity within the organization to promote diversity, engagement, and volunteering.
Store Manager and District Trainer
Blockbuster
08.1992 - 11.2013
- Business planning, budget tracking, establishing and achieving store goals
- Recruiting and hiring for store and district
- Staff scheduling and delegating tasks
- Marketing execution and handling regional customer issues.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Bachelor of Science in Business Administration/Human Resources -
Bryan College
Bachelor of Science -
Lee University
Cleveland High School
Skills
- Documentation Management
- Customer Relations
- Technical communication
- Quality Assurance
- Relationship Building
- Problem-Solving
Personal Information
Hobbies: Volunteered for a Free Summer Camp and Operation Compassion Relief and Disaster Aid., Worked with church to serve as a part of the hospitality and cafe team., Mentored several Advisors to help with career goals to be more diverse in roles they apply for., Enjoy hiking, camping, and kayaking.
Timeline
AMR Senior Specialist - Community Team & Media Team
Apple Inc.
06.2024 - Current
AMR Reach Connection Coordinator
Apple Inc.
12.2023 - 06.2024
AMR Senior Specialist - Media Team
Apple Inc.
09.2022 - 12.2023
Project Manager for AC Collaboration Bullseye
Apple Inc.
02.2022 - 09.2022
AMR Senior Specialist - Lead Curation Admin
Apple Inc.
02.2017 - 02.2022
Store Manager and District Trainer
Blockbuster
08.1992 - 11.2013
Bachelor of Science in Business Administration/Human Resources -
Bryan College
Bachelor of Science -
Lee University
Cleveland High School
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