Kira Tyus
La Vergne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Ambassador
Maple Street Biscuit
09.2024 - Current
- Assisted team with operational policies and procedures to drive services.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Barista
Scooters Coffee Shop
03.2022 - 05.2023
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Science - Computer Science
University of Tennessee At Chattanooga
Chattanooga, TNAssociate of Applied Science - General Studies
Motlow State Community College
Smyrna, TN05-2023
Skills
- Customer engagement
- Microsoft Excel
- Decision-making
- Conflict Resolution
Timeline
Ambassador
Maple Street Biscuit
09.2024 - Current
Barista
Scooters Coffee Shop
03.2022 - 05.2023
Bachelor of Science - Computer Science
University of Tennessee At Chattanooga
Associate of Applied Science - General Studies
Motlow State Community College